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MetaviewME

Technical Support Engineer

Metaview is an AI technology company that provides automatic interview notes, significantly enhancing recruitment efficiency and freeing up time for recruiters to focus on candidate interactions.

Metaview

Employee count: 11-50

United Kingdom only

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Metaview is an AI company focused on recruiting, building AI agents to help companies hire with speed and precision. We're looking for a Technical Support Engineer to build our first dedicated technical support function, ensuring fast and expert troubleshooting for customers.

Requirements

  • 1–3 years in a customer-facing technical support, solutions, or similar role at a B2B software company.
  • Comfort digging into logs, systems, and documentation to get to root causes
  • Experience translating ambiguous customer issues into clear, structured problem statements and next steps.
  • SQL experience and basic coding proficiency; familiarity with low-code / internal tooling or a strong interest in building simple tools and automations to reduce manual work.

Benefits

  • High compensation, through cash and equity
  • All the benefits you’d expect and more
  • Best co-workers you’ll ever have, in an environment that fosters cohesion, collaboration, and performance

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Entry-level

Location requirements

Hiring timezones

United Kingdom +/- 0 hours

About Metaview

Learn more about Metaview and their company culture.

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Metaview is revolutionizing the hiring process with its automatic AI-generated interview notes. Founded in 2018, this innovative company is based in London, UK, and prides itself on being the world’s leading AI scribe for recruitment. Metaview focuses on alleviating the administrative burdens that recruiters face, allowing them to concentrate on engaging with candidates effectively. With feedback mechanisms in place, recruiters can receive insights within 10-20 minutes post-interview, ensuring that the hiring process remains swift and efficient.

The AI technology at Metaview is designed to reduce the manual workload for both recruiters and interviewers by providing seamless and precise notes that capture critical information during candidate interactions. Users have reported saving as much as 53 hours per month, translating into significant productivity gains in various recruitment tasks. Furthermore, the platform supports integration with a variety of recruiting tools and systems, reinforcing its purpose as a comprehensive AI tool designed specifically for enhancing the recruitment process.

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Metaview

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Metaview hiring Technical Support Engineer • Remote (Work from Home) | Himalayas