Menlo Security's mission is enabling the world to connect, communicate and collaborate securely without compromise. We are a growing company with a well-funded growth plan and a team that is passionate about security and customer satisfaction.
Requirements
- 2+ years of experience in Tier 2 Technical Support (ideally in cybersecurity or software)
- Strong hands-on knowledge of Linux and Windows OS
- Familiarity with network protocols (TCP/IP, HTTP, proxies, load balancers)
- Experience troubleshooting complex technical issues with a customer-first mindset
- Great communication skills and fluent English
- Team player with high energy and empathy
- Experience with SaaS platforms (GCP a plus)
- Knowledge of Kubernetes infrastructure is an advantage
- BS in Computer Science or equivalent experience
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Health Insurance
