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Menlo SecurityMS

Sr. Customer Success Operations Manager

Menlo Security’s cloud based browser security prevents phishing and malware attacks on any browser and any device across your hybrid enterprise.

Menlo Security

Employee count: 201-500

United States only

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Menlo Security is looking for a CS Operations Lead to be the foundational operational and strategic partner for our rapidly growing GTM Strategy & Operations organization. The right candidate will ensure the Customer Success team can operate with maximum efficiency and scale, enabling them to focus on delivering exceptional value to our customers.

Requirements

  • 5+ years of experience in Customer Success Operations or Revenue Operations at a B2B SaaS technology company
  • Expert-level proficiency in Customer Success Platforms (e.g., Gainsight)
  • Advanced understanding and hands-on experience with CRM systems (e.g., Salesforce)
  • Proven analytical skills with the ability to translate complex data sets into clear, actionable business recommendations
  • Exceptional written and verbal communication skills, with experience presenting complex operational strategies to leadership and enabling frontline teams

Benefits

  • Competitive salary
  • Benefits package
  • Opportunities for professional growth and development

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Senior
Manager

Location requirements

Hiring timezones

United States +/- 0 hours

About Menlo Security

Learn more about Menlo Security and their company culture.

View company profile

Menlo Security’s cloud based browser security prevents phishing and malware attacks on any browser and any device across your hybrid enterprise.

For far too long, security companies have been content to pacify customers with detect-and-remediate solutions that are no match for today’s smartest malware. Menlo Security is a different breed. We believe:

  1. Security should prevent, not react.

  2. Organizations shouldn’t have to sacrifice productivity for security.

  3. Perfect security is possible.

As a group of unrelenting cybersecurity experts, we pioneered an entirely reimagined, impervious approach to security. One that’s built on Zero Trust principles and that leverages isolation as a core architectural pillar. It’s the only way to truly eliminate malware, secure work, and protect productivity—the stuff that matters most to the businesses we work with and their end users.

As migration to the cloud quickens and application workloads move to SaaS, security is being rearchitected to meet a new set of challenges. Menlo Security is at the forefront of this shift—empowering organizations to adapt and map their journey to Secure Access Service Edge (SASE) and beyond.

Employee benefits

Learn about the employee benefits and perks provided at Menlo Security.

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Mental Health Days

Menlo Security supports mental health by encouraging employees to take days off to disconnect and recharge.

Comprehensive Health Plan

Menlo Security offers healthcare plans focused on providing the utmost care for employees and their families.

Competitive Stock Options

New hires at Menlo Security receive competitive stock options, aligning their success with the company's growth.

Daily Catered Lunches

Menlo Security provides daily catered lunches and fully stocked office kitchens with snacks to keep Menlovians nourished.

View Menlo Security's employee benefits
Claim this profileMenlo Security logoMS

Menlo Security

Company size

201-500 employees

Founded in

2013

Chief executive officer

Amir Ben-Efraim

View company profile

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