Menlo Security is seeking an IT Support Specialist to assist both in-person and distributed teams. The role requires excellent diagnostic and analysis skills, clear communication, and effective prioritization to keep global teams productive.
Requirements
- Responding to and managing IT tickets
- Providing exceptional customer service
- Troubleshooting hardware, software, and networking issues
- Installing and configuring hardware and software systems
- Keeping endpoints secure and compliant
- Managing SaaS application access and configurations
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
