Director, Revenue Cycle Management- Remote

The Director, Revenue Cycle Management is responsible for managing all operational aspects of our AR outsourcing engagements including overseeing their teams and maintaining a positive relationship with their clients.

Requirements

• Provide assistance/resolution to external and internal client inquiries
• Prepare reports or logs as required
• Act as a technical expert in regards to financial class responsibility
• Maintain a current working knowledge of all healthcare related issues and regulations
• Responsible to report any detected trends in payments or denials, as well as procedural problems, to the client
• Managing the performance of client specific service level agreements (SLAs) and/or key performance indicators (KPIs)
• Maintain a professional attitude and confidentiality at all times
• Learn and comply with organizational and departmental policies and procedures
• Establish realistic goals and priorities concurrent with organizational objectives
• Adhere to all company policies and procedures including, but not limited to those identified within the Standards of Business Conduct and the Employee Handbook
• Responsible for reporting violations of the company's policies and procedures, Standards of Business Conduct, governance program, laws and regulations
• Ensure concerns with internal control design or performance and process changes that impact internal control execution are communicated to management
• Possess a full and complete understanding of the internal control requirements within their area of ownership/responsibility
• Responsible and accountable for internal control implementation and performance within their area of ownership/responsibility
• Responsible for ensuring that remote client access to is disabled for terminated or transferred employees when applicable in a timely fashion
• Understand and comply with Information Security and HIPAA policies and procedures at all times
• Use, protect and disclose patients’ protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards
• Limit viewing of PHI to the absolute minimum as necessary to perform assigned duties for your respective team