United States onlyThe Patient Account Representative is responsible for collections, account follow-up, billing allowance posting, and other related tasks.
Requirements
- High School Diploma or equivalent required
- Medical Billing and Coding certification preferred, but not required
- 2-3 years’ experience in insurance collections, including submitting and following up on claims
- Basic knowledge of healthcare claims processing including: ICD-9/10, CPT and HCPC codes, as well as UB-04
- Ability to use various workflow system and client host system such as STAR, SMS, EAGLE and EPIC, as well as other tools available to them to collect payments and resolve accounts
- Working knowledge of the insurance follow-up process with understanding of the fundamental concepts in healthcare reimbursement methodologies
- Understanding of government, Medicare and Medicaid claims
- Basic math and typing skills
- Proficiency with Microsoft Office Suite
- Strong interpersonal skills, ability to communicate well at all levels of the organization
- Strong problem solving and creative skills and the ability to exercise sound judgment and make decisions based on accurate and timely analyses
Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- 401k Matching
AU, CA + 4 more