United Kingdom onlyMatillion is The Data Productivity Cloud.
We are on a mission to power the data productivity of our customers and the world, by helping teams get data business ready, faster. Our technology allows customers to load, transform, sync and orchestrate their data.
We are looking for passionate, high-integrity individuals to help us scale up our growing business. Together, we can make a dent in the universe bigger than ourselves.
The Solution Architect at Matillion plays a key role in securing the technical win and maximizing ACV with prospective enterprise customers. This role is responsible for qualifying customer use cases, demonstrating how Matillion’s solutions solve their challenges, managing software trials, and driving business value through the platform. The Solution Architect is a consultative and adaptable team player who combines solution selling, technical expertise, and a customer-centric approach to engage in high-level technical discussions and foster long-term customer relationships.
Duties and Responsibilities
- Responsibilities will include:
- Diagnose technical and business pain, confirming root causes and negative consequences.
- Engage key stakeholders to confirm desired future state, mapping it to success metrics and business outcomes.
- Support customer digital sales rooms, providing technical input and ensuring alignment between sales and technical teams.
- Deliver tailored demos that align with business issues, decision criteria, and outcomes.
- Articulate how our platform solves customer challenges, differentiate against competitors, and verify with real-world proof points.
- Lead workshops or trials to validate solution fit with business objectives.
- Position competitive advantages to influence trial success criteria.
- Guide customer teams to integrate our solutions into their data stacks during trials while driving measurable business outcomes.
- Support technical aspects of credit sizing estimates.
- Document customer insights during the sales cycle to ensure a smooth handoff to TAMs for successful implementations.
- Actively support customer cadences and business review meetings ensuring platform adoption, achievement of business goals, and driving customer engagement.
- Identify and drive opportunities for upselling and expansion, ensuring customers realise value by increasing platform consumption through new workloads and groups
- Create technical content and case studies that demonstrate how Matillion’s solutions address customer challenges.
- Represent Matillion as a technical expert at industry events, conferences, and user groups, fostering a strong brand presence.
- Collect and communicate customer feedback to the Product and Engineering teams, ensuring continuous product improvements and alignment with market needs.
- Stay informed about industry trends and best practices in data integration, cloud computing, and data transformation, sharing insights with both customers and internal teams.
Discovering Customer Requirements:
Qualifying Use Cases:
Validating Solution Fit:
Customer Onboarding and Growth:
Marketing and Thought Leadership
Product Feedback Improvement
About you
- What we are looking for includes:
- 5+ years in a customer-facing technical role, such as Solution Architect, Sales Engineer, or similar.
- Strong experience in solution selling, demonstrating value through tailored software presentations and overcoming technical objections.
- Expertise in cloud computing platforms such as AWS, GCP, or Azure, and experience with Cloud Data Platforms like Snowflake and Databricks.
- In-depth understanding of relational databases (PostgreSQL, MySQL, Oracle, SQL Server) and NoSQL databases (MongoDB, Cassandra, DynamoDB).
- Hands-on experience with technical problem-solving and integration technologies (APIs, Linux, SQL).
- Excellent communication and presentation skills, with the ability to engage both technical and non-technical stakeholders.
- Working knowledge of GenAI
- Experience with Matillion products and competitive ETL solutions.
- Knowledge of big data technologies (Spark, PySpark), data lakes, and MPP databases (Teradata, Vertica, Netezza).
- Familiarity with version control tools such as Git, and experience with Python.
- Degree in Computer Science or related field (or equivalent practical experience).
- Experience using Salesforce.
Essential Criteria
Desirable Criteria
Matillion has fostered a culture that is collaborative, fast-paced, ambitious, and transparent, and an environment where people genuinely care about their colleagues and communities.
Our 6 core values guide how we work together and with our customers and partners. We operate a truly flexible and hybrid working culture that promotes work-life balance, and are proud to be able to offer the following benefits:
- Company Equity
- 30 days holiday + bank holidays
- 5 days paid volunteering leave
- Health insurance
- Life Insurance
- Pension
- Access to mental health support
More about Matillion
Thousands of enterprises including Cisco, DocuSign, Slack, and TUI trust Matillion technology to load, transform, sync, and orchestrate their data for a wide range of use cases from insights and operational analytics, to data science, machine learning, and AI.
With over $300M raised from top Silicon Valley investors, we are on a mission to power the data productivity of our customers and the world.
We are passionate about doing things in a smart, considerate way. We’re honoured to be named a great place to work for several years running by multiple industry research firms.
We are dual headquartered in Manchester, UK and Denver, Colorado.
We are keen to hear from prospective Matillioners, so even if you don’t feel you match all the criteria please apply and a member of our Talent Acquisition team will be in touch. Alternatively, if you are interested in Matillion but don't see a suitable role, please email [email protected].
Matillion is an equal opportunity employer. We celebrate diversity and we are committed to creating an inclusive environment for all of our team. Matillion prohibits discrimination and harassment of any type. Matillion does not discriminate on the basis of race, colour, religion, age, sex, national origin, disability status, genetics, sexual orientation, gender identity or expression, or any other characteristic protected by law.
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