Communications Manager (TEMP)

Who we are:

MasterClass is the streaming platform where the world’s best come together so anyone, anywhere, can access and be inspired by their knowledge and stories. We put you in the room with the creators, thinkers, makers and leaders who have changed the world, so that you can change yours.

Members get unprecedented access to 200+ instructors and classes across a wide variety of fields, including Arts & Entertainment, Business, Design & Style, Sports & Gaming, Writing and more. Step into Nas’ recording studio and Gordon Ramsay’s kitchen, and go behind the big screen with James Cameron. Design your career with Elaine Welteroth, get ready to win with Lewis Hamilton, perfect your pitch with Shonda Rhimes and discover your inner negotiator with Chris Voss.

We’re a remote-first workforce with collaborative work spaces in San Francisco and Kitchener, Ontario, and employees in several U.S. states. If you’re interested in joining a dynamic, culture-driving company—where learning invaluable skills is all in a day’s work—we invite you to apply.

Snapshot of the Role:

We are seeking a Communications Manager (TEMP) who will own the execution of class launches, press operations, and internal communications across a fast-moving, cross-functional environment. This is a 5-month assignment and hourly role ($70–$74/hr) for a hands-on operator who thrives in the details while keeping the bigger picture in view.

If you're someone who brings structure to ambiguity, communicates with clarity and confidence, and takes pride in running tight, high-quality programs, this role offers the opportunity to shape how MasterClass tells its story at scale.

What You Will Do:

• Own the communications workflow for all class launches in partnership with our external agency: creative ideation, press strategy, drafting press materials, supporting instructor calls, and coordinating instructor interviews to secure earned media coverage across traditional press, podcasts, creator platforms, and newsletters/Substacks
• Support the company's thought leadership efforts: secure speaking engagements and media placements including features, interviews, and podcast appearances
• Drive ongoing proactive press outreach: holiday gift guides, promotional campaigns, and real-time trendjacking to insert MasterClass offerings into timely conversations
• Leverage AI tools (e.g., ChatGPT, Claude) to drive efficiency: drafting press materials, generating first-pass content, and streamlining

About You (Requirements):

• Proven experience in communications/PR with demonstrated results securing earned media coverage
• Strong operator with a track record of building reliable, repeatable processes in fast-paced environments
• Proficient in using AI tools (e.g., ChatGPT, Claude, or similar) to accelerate content creation, research, and communications workflows
• Exceptional writer with experience drafting press releases, internal communications, and executive-facing materials
• Confident cross-functional collaborator who can work effectively with legal, marketing, creative, and instructor teams
• Highly organized with sharp attention to detail and strong judgment on how to prioritize across competing deadlines
• Comfortable owning Slack channels, project management tools (e.g., Asana), and asset management platforms

This is a 5-month assignment and hourly role ($70–$74/hr)

At MasterClass, we believe we put our best work forward when our employees bring together ideas that are diverse in thought. We are proud to be an equal opportunity workplace and are committed to equal employment opportunity regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or any other characteristic protected by applicable federal, state or local law. In addition, MasterClass will provide reasonable accommodations for qualified individuals with disabilities. If you have a disability or special need, we would like to know how we can better accommodate you.