Senior Payroll Analyst

Company:

Description:

We are seeking a talented individual to join our Payroll Team at Mercer. This role will be based in Philippines.

This is a hybrid role that has a requirement of working at least three days a week in the office.

In this role, you will be responsible for delivering superior service to our internal clients in the area of the Payroll Team. In this role, you will be responsible for delivering high-quality service to our internal clients within the HR Shared Services department dedicated to European, Middle East and African (EMEA) markets.

We will count on you to:

• Effectively manage the day-to-day processing of employee payroll

• Deliver the highest quality of service in Payroll and Benefits Administration operations by executing all activities in compliance with existing procedures, legal regulations and customer requirements

• Work closely with multiple stakeholders in driving an optimal resource management strategy to retain knowledge and effective use of manpower

• Be the first point of contact for payroll queries for colleagues in the countries you are in charge of

• Identify key delivery areas and develop client metrics and scorecard for operational excellence

What you need to have:

• 2+ years of previous experience in a similar position

• Business-oriented mindset

• Excellent understanding of payroll processes

• University degree (preferable payroll, HR)

• Very good command of English

• Strong analytical and very good organizational skills, close attention to detail

• "Client-focus" and proactive approach

What makes you stand out:

• Practical knowledge of payroll processing systems

• Previous experience in a Shared Service Center / Business Process Outsourcing company

• Experience in cooperation with third-party payroll services providers

• Prior experience in knowledge transfer

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.

• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.

• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.