Manager - Implementation Services

Company:

Description:

What can you expect?

The purpose of this job is to deliver high quality business analyst solutions that enable valued business outcomes and informed decisions by key stakeholders. It contributes to ensuring that the Delivery function meets the needs of the organization and clients / customers.

• Perform Planning activities to determine the best approach and techniques for self on the project
• Analyse requirements, solution analysis and estimate of effort for detailed quotes within the analysts’ expertise
• Elicit, analyse and document requirements using appropriate techniques
• Perform stakeholder analysis and establish strong stakeholder relationships
• Ensure requirements traceability is managed and maintained throughout the project lifecycle
• Perform solution analysis to ensure that solution meets the needs of the requirements
• Adhering to the User Centred Design processes, working to agreed sprint and release plans
• Support test team activities including triage and impact analysis
• Contribute to the development of new artefacts for re-use and to improve efficiency
• Provide learnings back to Analyst Team and to contribute to continuous improvement

What is in it for you?

• Holidays (As Per the location)
• Shared Transport (Provided the address falls in service zone)

We will count on you for:

Innovation/Creativity

• Able to deal with ambiguity & challenge the status quo
• Pioneer new approaches
• Able to apply critical thinking
• Decisions Making

Communication

• Own communication on projects/client assigned: pro-actively inform project stakeholders about status of work, including development changes, scheduling, and quality goals.

Note: Applicants should be flexible working in shifts

What you need to have:

Knowledge & Skills:

• Domain & Tools:
  • Excellent understanding/experience of Wealth (DB/DC) domain & Admin/Trustee Reporting
  • Experienced on wealth platforms - CalcStudio, MPM, OneView

• Detailed understanding of Implementation life cycles:
  • Analysis:
    • Basic business analysis skills - Requirements Analysis and Design Definition, Solution Evaluation
  • Testing:
    • Breakpoint analysis of medium to high complexity requirements to create a detailed test plan and corresponding user stories.
    • Expert in Database, Web, Letters & Calc Testing - break pointing of requirements, user stories setup, Checker Configuration, Manual calculations.
    • Adept at Verification and Validation activities to ensure software under test is bug free, meets requirements and is usable.
  • Configuration:
    • Proficient in Calculator, Forms & Letters, Web Configuration.
    • Deliver high quality Config solutions that enable valued business outcomes. The purpose of this job is to provide implementation, ongoing, and renewal operational support to internal and external parties by serving as a system subject matter expert (SME).
    • Expectations include implementing business requirements and client needs to develop technically sound and efficient solutions.”
    • Analyse requirements, solution design and implementation approach.
    • Perform solution analysis to ensure that solution meets the needs of the requirements. Manage the provision of information to establish the agreed data integration platform, liaising with the Business Analyst and external stakeholders where required.
    • Support test team activities including triage and bug fix.
    • Contribute to the development of new artifacts for re-use and to improve efficiency.
    • Provide learnings back to Team and to contribute to continuous improvement.
    • Participate in training and mentoring of team members.
    • Identify opportunities to uplift value from existing solutions.
    • Delivery of work with quality with acceptable standards.

• Project / Task Management:
  • Good understanding of Agile and Scrum methodologies
  • Expert in using JIRA for day-to-day task management
  • Should be able to maintain the traceability across the project lifecycle.
  • Should have the ability to collate and analyze project metrics.
  • Strong organizational and time management skills, including ability to multitask and work independently with minimum supervision to meet firm deadlines.
  • Work with Internal stakeholders and external clients in eliciting business requirements.

Education:

• B.Tech / MCA/ B.Sc.(IT) / BCA from reputable institute in any stream

Eligibility:

• Minimum 8 years experience in service industry
• Minimum 12 months experience in Current Role.
• Should have at least “On Track” or equivalent rating in last appraisal.
• Should not be under any Performance Continuity Plan, or had any official Disciplinary action within the last 3 months
• Should not have applied for any other IJP within Mercer in the last 3 months

What makes you stand out?

• Adaptable communicator, facilitator, influencer and problem solver
• High attention to detail
• Good relationship skills, Proven ability to work on own initiative as well as in a team
• Ability to multi-task and prioritize time effectively