Account Executive

Company:

Description:

Marsh is seeking candidates for the following position based in the Sydney Office

Account Executive (Insurance Broker)

What can you expect?

As an Account Executive you will maintain a financial lines client portfolio by focusing on developing strong client relationships and providing a superior client service, including regular client contact, risk and insurance program administration, technical advice, and business development, including collaboration with other areas in MMC / Marsh. You will ensure that accurate, efficient, and timely production of all clients, Insurer and policy related documentation and assist Senior Account Executive /Principals /Managing Principals as required. You will be working with Principals and NSW State Leader – FINPRO on more complex and involved accounts.

What is in it for you?

• Leading training and development program
• Brand new agile workspace
• Hybrid work from home flexibility
• Professional environment where your career path really matters and is supported in our global organization
• Excellent career diversification opportunities
• Great team environment with energetic and supportive colleagues

We will count on you to:

• Develop and maintain effective client relationships by understanding their needs and pro-actively responding to these needs
• Implement renewal and broking strategies based on client’s needs as required
• Liaise with the Claims team to ensure that clients’ interests are protected, and claims are settled in a timely matter
• Develop and maintain sound working relationships with insurers and assist with negotiations
• Maintain outstanding renewals, credit control and other necessary reporting over client portfolio
• Recognize new business opportunities (new or expanded) and act as appropriate on them in a timely manner
• Introduce new products or broader policies as appropriate
• Adhere strictly to the Company's policies, Quality practices and other systems and procedures.
• Comply fully with the Company's Errors and Omissions avoidance policy.
• Liaise with Marsh Client Operations (MCO) to ensure timely and accurate document production, reporting and processing of (including but not limited to):
  • invoices and related policy accounting documentation.
  • quotation and placing slips
  • information and documentation for Pre-Renewal and Broking meetings.
  • client letters, draft renewal reports and insurance manuals, as requested
  • certificates of currency.
  • maintain up to date client records and files including the broking systems.
  • collect information and follow up documentation
  • assist with claim lodgment and follow up
  • all other documentation.

What you need to have:

• Minimum 3 years’ general or financial lines insurance broking experience
• Clear and effective communication skills
• Ability to work autonomously within a multi skilled team.
• Ability to work under pressure, prioritize workload, meet deadlines and good time management skills.
• Excellent client service ability – to be able to anticipate client needs and exceed them
• Motivated self-starter focused on achieving results
• Excellent attention to detail
• Ability to recognize and solve problems and think outside the square
• Ability to work with sensitive and confidential information
• Intermediate knowledge of Microsoft Suite and demonstrated ability to learn new systems quickly
• Tier 1 Insurance Broking qualification or higher

What makes you stand out:

• Willingness to go the extra mile for client satisfaction
• Previous experience working in Personal Lines or SME insurance
• Ambition to build a solid career foundation
• Excellent inter-personal skills
• Works well in a team or autonomously

About Marsh:

Marsh is the world’s leading insurance broker and risk adviser. With more than 45,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy, and people. With annual revenue of over $20 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. For more information, visit marshmclennan.com, follow us on LinkedIn and Twitter.

Marsh McLennan is committed to creating a diverse, inclusive, and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections, and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local based teams will identify at least one “anchor day” per week on which their full team will be together in person. office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

At Marsh we recognise that our people have different priorities and commitments. We are passionate about providing an inclusive workplace that supports all of our employees in managing those priorities, and we celebrate the diversity of all the family groups that make up our extended Marsh family.

Marsh is proud to be an accredited Family Friendly Workplacewww.familyfriendlyworkplaces.com, and a Work 180 endorsed employer. For information on the benefits and policies at Marsh visit www.work180.com and search “Marsh” under endorsed employers.