Customer Support & Operations Assistant (m/w/d)

This Customer Support & Operations Assistant position is the first point of contact for users of the marktguru app, answering questions, providing excellent customer service, and contributing to user experience improvement. The role involves creating and maintaining digital content, supporting campaign management, providing social media support, and offering creative contributions to digital campaigns.

Requirements

• High degree of accuracy
• Quality awareness
• Structured working style
• Team player mentality
• Analytical thinking
• Enthusiasm for digital themes
• Excellent German language skills (writing and speaking)
• Very good English skills
• Oriented service approach
• Excellent German language skills (writing and speaking)

Benefits

• Flat hierarchies
• Friendly working atmosphere
• Exciting development opportunities
• EU work abroad
• Modern office with free drinks and snacks
• Support for further training
• Employee discounts
• Sport activities
• Office massages
• Team events
• Public transport ticket subsidy
• Bike leasing subsidy