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MadiffMA

Copilot Agent Engineer

Madiff is a leading IT consulting company specializing in innovative solutions and remote agile teams for diverse industries.

Madiff

Employee count: 51-200

United States only

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This is a remote position.

We are looking for a Copilot Agent Engineer to design the intelligence layer of an enterprise-grade AI assistant. The role focuses on shaping how the agent reasons, retrieves information, interprets intent, and operates across complex business workflows. This includes building structured reasoning frameworks, retrieval pipelines, evaluation layers, and ensuring enterprise-grade safety, auditability, and reliability.
Responsibilities
  • Design advanced prompt architectures and behavioural frameworks for Copilot
  • Build persona logic, agent roles, and structured conversational flows
  • Develop retrieval pipelines integrating Data Lake, Knowledge Graphs and internal APIs
  • Implement enterprise-grade RAG patterns with strong factual grounding and compliance
  • Create evaluation chains, deterministic rules and quality gates for sensitive workflows
  • Optimise agent outputs for accuracy, reliability, explainability, and traceability
  • Translate business policies and workflows into structured agent behaviour
  • Collaborate with engineering, platform, data, and business teams across workstreams
  • Ensure the Copilot meets strict audit, governance, and safety requirements
  • Build agent logic and orchestration flows using Python or TypeScript

Requirements

  • 4–6 years of experience in AI or backend engineering
  • Hands-on experience building LLM-powered agents (RAG, prompt engineering, orchestration)
  • Strong understanding of vector search, chunking strategies, embeddings and context optimisation
  • Ability to convert business logic into deterministic rules and reasoning structures
  • Experience with Copilot Studio, LangChain, Semantic Kernel or similar agent frameworks
  • Familiarity with prompt lifecycle management and output evaluation
  • Experience working in regulated environments where accuracy and compliance are critical
  • Strong technical experience with:
  • Azure OpenAI / GPT models
  • Vector databases (Pinecone, Weaviate, Chroma, Azure Cognitive Search)
  • Knowledge graphs and structured domain modelling
  • API orchestration and messaging layers
  • Proficiency in Python or TypeScript
  • Certifications such as:
  • Microsoft Azure AI Engineer / Azure Data Fundamentals
  • Generative AI or Applied AI Engineering foundations
Nice to have
  • Azure OpenAI Specialisation
  • Exposure to knowledge engineering or ontology design
  • Additional cloud certifications
  • Experience with evaluation tooling (LangSmith, TruLens, custom eval frameworks)
  • Background in conversational orchestration or tool-calling architectures

Benefits

  • Solid, competitive salary
  • Work in multinational environment on international projects
  • Comprehensive healthcare
  • Long-term B2B contract with stable project pipeline
  • Fully remote model

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Mid-level

Location requirements

Hiring timezones

United States +/- 0 hours

About Madiff

Learn more about Madiff and their company culture.

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We're passionate about building powerful results through multiskilled remote teams, digital innovation, and IT consulting. We provide technology, resources, and knowledge to deliver innovation and efficiency. Performance and achievement are our core business. Our mission is to add value to our customers' businesses by providing digital and technological innovation services that deliver disruptive results and make our clients stand out in their markets.

At Madiff, we understand that finding a solid team isn’t easy. That’s why we focus on creating agile services that allow our clients to control every aspect of their development. With our multiskilled remote teams, you can access talent that may not be available locally, enabling you to focus on your company’s growth. Our extensive experience is reflected in our successful projects, as we partner with businesses from various sectors, including retail, banking, telecom, and more.

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Madiff hiring Copilot Agent Engineer • Remote (Work from Home) | Himalayas