Key Responsibilities:
- Assist in client implementations by loading client data into software input formats with accuracy and efficiency.
- Review and assess physician-hospital duty structures and provide recommendations on appropriate mapping within the platform.
- Support project work as needed, including helping scout management, product testing, service calls, and physician/approver training.
- Conduct quality assurance on data loads and other deliverables at the direction of the Senior Director of Implementation.
- Identify trends during contract review, apply critical thinking, and escalate issues appropriately to senior leadership.
- Assist the Senior Director of Implementation in coordinating timelines for data loads, QA processes, and client-specific requirements.
- Support client account needs as directed and supervised by the Senior Account Manager.
- Bachelor’s or Master’s degree preferred
- 1–2 years of healthcare-related experience required; familiarity with physician-hospital contracts strongly preferred.
- Working knowledge of healthcare industry dynamics, particularly provider compensation and contractual structures.
- Articulate and resourceful communicator comfortable engaging with stakeholders at all organizational levels.
- Strong organizational skills with meticulous attention to detail, particularly in data accuracy and documentation.
- Demonstrated critical thinking and ability to identify trends or inconsistencies in contract review.
- Strong writing, project management, and time management skills.
- Ability to work independently in a home office environment within a fast-paced, early-stage company.
- Flexible and adaptable, with the ability to move across functional areas depending on business needs.
