HimalayasHimalayas logo
LinktreeLI

Customer Support Representative

Linktree is the market-leading linking platform that was the first of its kind, creating an entirely new category in tech.

Linktree

Employee count: 51-200

United States only

Stay safe on Himalayas

Never send money to companies. Jobs on Himalayas will never require payment from applicants.

Customer Support Representative role at Rev, a dynamic and innovative AI-powered transcription company, where you will serve as a trusted partner to customers, take ownership of their needs, and contribute to a culture of continuous improvement and collaboration.

Requirements

  • 1+ years of experience in customer support, sales, or a related customer-facing role
  • Strong technical aptitude with confidence troubleshooting basic technical issues
  • Exceptional written and verbal communication skills with keen attention to detail
  • A proactive, solutions-oriented mindset with the ability to anticipate and address customer needs
  • Outstanding interpersonal skills and a passion for helping others
  • Ability to multitask, prioritize effectively, and thrive in a fast-paced environment
  • Experience working with CRM or ticketing systems (e.g., Zendesk, Salesforce, Intercom)
  • Familiarity with SaaS, AI-driven technology, or transcription services

Benefits

  • Generous Paid Time Off
  • 401k Matching

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Location requirements

Hiring timezones

United States +/- 0 hours

About Linktree

Learn more about Linktree and their company culture.

View company profile

Linktree is the market-leading linking platform that was the first of its kind, creating an entirely new category in tech. Linktree is the identity layer of the internet, allowing users to curate a singular destination housing what’s most important to them, in real time.

With a user base of 12M+, Linktree helps brands, influencers, small businesses, activists and everyday creators carve out their place and reach their full potential online. The world’s biggest influencers and creators from Selena Gomez to Pharrell Williams, as well as big brands like HBO and Facebook are using Linktree to connect their followers to their entire online ecosystem.

The platform averages 30,000 daily sign ups and has over half a billion visits to Linktrees each month. In the past 12 months, Linktree has gained phenomenal momentum growing its user base by 3x with no signs of slowing down.

We’re democratizing the internet. Join us?

Be part of our mission to enable the best creators, communities and brands online.

Helping everyone have their own place on the internet

As the social internet gets increasingly fragmented, it’s harder for internet users to be discovered, heard and to do business online. We’re streamlining that, with a product that’s beautifully simple to use, but incredibly smart under the hood.

In just four years, Linktree has grown to more than 12 million users, across 250 verticals and 140 regions globally. Our product innovation aims to be ahead of our user growth, meaning that life at Linktree is fast-paced. It’s the kind of work where you can make a real impact.

Our team is defined by its ability to think like game changers.

The projects we work on are not only juicy, often they’re groundbreaking. We find empathy and emotional intelligence, along with diversity, goes a long way in creating things our users will love.

Chosen for their cultural contribution, every team member at Linktree is able to question the assumed, and push creativity with data-driven insights.

We also know privacy and personal data are non-negotable for our users, so our team are passionate about not tracking what we shouldn't. Ever.

Employee benefits

Learn about the employee benefits and perks provided at Linktree.

View benefits

Learning and development budget

Learning and development stipend to grow your skills.

Generous vacation

Linktree's vacation policy includes four weeks paid time off for all employees.

Home office budget

All Linktree staff receive $1,000 AUD towards setting up their work from home space

Flexible working hours

We are a family-friendly and flexible work environment with a number of our team working hours around school and home commitments.

View Linktree's employee benefits
Claim this profileLinktree logoLI

Linktree

Company size

51-200 employees

Founded in

2016

Chief executive officer

Alex Zaccaria

View company profile

Similar remote jobs

Here are other jobs you might want to apply for.

View all remote jobs

37 remote jobs at Linktree

Explore the variety of open remote roles at Linktree, offering flexible work options across multiple disciplines and skill levels.

View all jobs at Linktree

Remote companies like Linktree

Find your next opportunity by exploring profiles of companies that are similar to Linktree. Compare culture, benefits, and job openings on Himalayas.

View all companies

Find your dream job

Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan