At Libbey, we are MAKERS. No matter what you do at Libbey, you contribute to the making of the finest glass and tabletop products in the world. At Libbey, your valuable impact makes a difference and together we live our legacy while shaping our future to win as one!
LIBBEY: For Makers, By Makers. Since 1818!
The B2B National Accounts Manager is responsible for developing and maintaining strong customer relationships, offering outstanding customer service, successfully selling Libbey marketing programs, products and promotions in the B2B channel, and achieving established sales goals. Libbey is looking for highly motivated sales professionals, with effective virtual office skills and experience. The B2B National Accounts Manager role is an excellent opportunity for an enthusiastic, savvy and results-oriented individual to positively impact growth with one of the largest tableware suppliers worldwide. This is a fully remote position. Preferred location is SW/SE United States.
RESPONSIBILITIES
- Own overall planning and execution to drive sales growth and profit optimization in the B2B channel within the assigned territory, portfolio and new customer acquisition focus areas
- Enhance and grow business with existing customers, and develop new business through successful prospecting strategies
- Manage a 5-10+ million-dollar portfolio of customers with strategic account diversity.
- Collaborate with the channel leader and cross-functional partners to align account planning strategy and goals
- Develop collaborative customer relationships and regularly work with buyers/stakeholders
- Leverage Libbey’s pricing, inventory and new item development strategies and processes
- Partner with forecasters/planners for efficient production planning and customer service / delivery
- Conduct market research and analysis to understand customer needs and identify opportunities for new business
- Utilize prospecting data, tools and systems
- Design and provide effective sales tools including presentations, samples, reports, etc.
- Work cohesively with internal teams to communicate customer requirements and opportunities (product and service opportunities, special developments, competitive information, or feedback gathered through field activity)
- Lead and/or play an active role in sales, and occasionally non-sales related, projects
- Attend Libbey sales & business meetings, training events and Industry Trade shows
- Lead, influence and empower the organization to fulfill our purpose (living our legacy, shaping our future, and winning as one).
- Cultivate a diverse and inclusive culture where associates can thrive, make us better and fuel ideas/innovations to ensure our long-term success.
REQUIREMENTS & QUALIFICATIONS
- High School Diploma / GED required
- Bachelor’s degree preferred
- 5-10 years of direct sales experience with proven sales background required; working with customers that have B2B specification and process expectations for at least 5 of those years is preferred
- Work requires national travel across the United States to current/prospective customers, trade shows, and Libbey events or training. This requires a valid driver’s license and a clean driving record.
- Ability to collaborate with, and influence others to make purchasing decisions and deliver on company commitments
- Ability to develop and deliver presentations – with experience presenting to stakeholders at multiple levels (VP to buyer teams; internally and externally)
- Strong interpersonal communication skills
- Strong organization skills
- Strong experienced use of Microsoft Tools – PowerPoint, Teams, Outlook, Excel
COMPETENCIES FOR SUCCESS
- Take Control: ask for the direction and support you need to attain mastery of your objectives and ownership of your professional development.
- Be Engaged & Committed: lean in to learn, engage, and contribute, resulting in increased performance and personal satisfaction from your work.
- Be Accountable: hold yourself responsible for achieving your goals and successfully executing against the organization's initiatives.
- Continuous Improvement Mindset: act with curiosity, proactively identifying and implementing changes to enhance work processes and outcomes. Consistently seek opportunities to improve efficiency, quality, and overall effectiveness.
Libbey is an Equal Employment Opportunity (“EEO”) Employer. We are committed to an inclusive workplace, free of harassment and discrimination.
United States