Removals & Returns Executive

Role: Removal and Returns Executive

Location: Work from home

Job Type: Full-time (Permanent)

Timings: 6 pm to 3 am (Night Shift Job)

Who We Are?

Leverify LLC is an E-commerce company. We are power sellers on Amazon. It is a leading electronics wholesale distributor providing exceptional partnership experiences to resellers and businesses in North America. At the same time, the company aims to contribute to the economy of Pakistan by empowering youth and businesses.

What We Value?

Leverify is an employee-centric organization. Our company’s differential is employee growth and development. We provide meaningful jobs and encourage employees to take responsibility and ownership. The flat structure of the organization enables open communication and strong collaboration between team leads, directors, and employees across the departments. We foster a friendly yet exciting and challenging work environment.

Job Summary

We're seeking a Returns Specialist with expertise in Amazon Seller Central and FBA logistics to manage returns, secure credit for defective units, and communicate effectively with suppliers and internal teams. This role demands a detail-oriented individual capable of driving process improvements and handling additional duties as needed.

Job Description:

• Perform operations in the returns area.
• Follow-up on all outstanding returns to ensure their timely return to Suppliers/brands.
• Get the credit memo against the defective units.
• Generate shipping labels for the return’s shipment (UPS and FedEx).
• Get a replacement from the brands, and claim a warranty.
• Communicate with Brands, suppliers/vendors, and internal teams.
• Should be able to perform tasks on Amazon Seller Central.
• Knowledge about Amazon FBA logistics is required.
• Communicate with Amazon customer support and follow up on cases.
• Continuously evaluate and identify opportunities to drive process improvements.
• Must be able to perform any other duties asked by a supervisor or team lead.

Requires Skills:

• At least 2 years of returns experience.
• Experience with Returned Merchandise Authorizations (RMAs).
• Experience with Amazon Seller Central.
• Fluency in English (read, write, speak).

Perks and Benefits:

• Market competitive salary
• Internet and Gym allowance
• Home-office set up
• Annual Performance appraisal
• Health insurance
• Leaves (Medical, Casual, Maternity, and Paternity)
• Employee development and engagement activities

Note: Leverify is an equal-opportunity employer. We welcome and encourage applications from candidates of all backgrounds, irrespective of race, color, religion, gender and disability. We are committed to creating a diverse and inclusive work environment, and we consider all qualified applicants for employment without discrimination.