Business Intelligence Analyst

Learning is the only human superpower. It’s a gateway through which knowledge becomes a virtue, a value, a product, a skill, a prerequisite, a motive, and a competitive advantage.

LearnWorlds’ vision is to enable individuals, businesses, and communities to leverage the power of learning, improving lives and cultivating a brighter, more resilient future for everyone.

Our mission is to stand out as the ultimate adaptable e-learning solution, tailored to meet the diverse, advanced and intricate business models of contemporary organizations.

We are committed to delivering unmatched flexibility in our offerings, ensuring that businesses, individuals, and communities can effortlessly embrace knowledge empowerment as a cornerstone of their growth and success.

The cloud-based e-learning platform offers tailor-made solutions, from creating whole e-learning websites to author online courses as well as providing the right tools to sell them on a B2B/B2C function. Today, LearnWorlds has c.9000 customers in more than 140 countries and our team is fully remote. However, we also offer the option of working from the office for those who want to mix things up. We have offices in Athens, Crete, and Limassol.

Role Purpose

Join our dynamic Business Intelligence team and contribute significantly to data-driven decision-making! As a data visualization expert, you will use your quantitative analysis skills to create and maintain interactive dashboards. Your key responsibility will be monitoring key performance indicators (KPIs) across the organization to identify opportunities for process optimization. Through close collaboration with both technical and non-technical teams, you will ensure that reporting needs are met and that data is seamlessly integrated into business processes. Expect to employ your creativity in visually conveying persuasive arguments and stories to our important stakeholders.

Typical Tasks & Activities

• Extracting and organizing business data efficiently to generate reports that meet the needs of our stakeholders.
• Translating business requirements into clear technical specifications for the rest of the BI Team.
• Actively monitoring and promptly notifying stakeholders of any deviations from key performance indicators.
• Taking responsibility for the seamless operation of our Data Visualization platform.
• Collaborating closely with the BI Data Engineer to optimize data flows and architecture to address analytical requirements.

Accountabilities

• Follow industry best practices, including proper documentation and version control
• Ensure timely completion of assigned projects
• Regularly monitor key performance indicators (KPIs) and Objectives and Key Results (OKRs), identify any deviations from expected results, and provide valuable recommendations to Team Leaders for improvement, focus, and new innovative ideas
• Actively engage in Team meetings to effectively contribute towards achieving the Team's KPIs and OKR goals
• Foster a culture of knowledge sharing within the Analytics domain, encouraging collaboration and learning across teams

Requirements

Must-have

• High competency in SQL.
• A degree in Economics, Statistics, Finance, Data Science, or any adjacent field.
• Greek speaking, native or near native and exceptional English.

• Minimum 2 years of professional experience in a relevant position (Analyst, Data Engineer etc.).
• Strong quantitative and analytical skills, with emphasis on Statistics.
• Excellent collaboration skills and ability to convey complex ideas to people of all backgrounds.
• Ability to tell an engaging data-driven story, using meaningful visualization.
• Proven experience with any data visualization tool.
• Ability to translate business needs to technical requirements.

Nice-to-have

• Knowledge of SaaS metrics, marketing analytics and the recurring revenue business model.
• Good knowledge of Python (pandas, plotly, matplotlib, bokeh etc.)
• Experience with Git.
• Working with databases.
• Familiarity with a product analytics platform like Mixpanel, Amplitude, or GA4.
• Excellent presentation skills.
• Advanced Excel use (macros, VBA, Power Pivots).

Benefits

• Private life and health insurance plan
• Fully remote work if you prefer to work from home, apart from when we have team meetings a few times per year
• Your personal annual training budget
• An annual home office allowance to set up your personal space
• Company laptop
• 23 days of paid time off
• 3 early summer Fridays in July and August
• A free LearnWorlds School to build and sell your own courses
• Work in one of the globally top 5 e-learning courses platform
• An opportunity to grow alongside us and shape the look and feel of tomorrow's e-learning
• An entrepreneurial, international, and highly motivated team with a flat hierarchy that will both challenge you and help you reach your highest potential
• Annual company retreats (see the video of our latest retreat).