Jr. ServiceNow Developer (Mostly Remote)

Responsibilities

• Collaborate with stakeholders to gather requirements and design custom solutions within the ServiceNow platform.
• Develop and configure ServiceNow applications, modules, and workflows based on best practices and industry standards.
• Customize ServiceNow UI components, forms, and layouts to enhance user experience and functionality.
• Integrate ServiceNow with other systems and applications using APIs, web services, and scripting languages.
• Perform testing, debugging, and troubleshooting of ServiceNow applications to ensure quality and reliability.
• Create technical documentation, user guides, and training materials for ServiceNow solutions.
• Provide ongoing support, maintenance, and enhancements for ServiceNow applications post-implementation.

Requirements

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Strong understanding of IT service management concepts and principles.
• Hands-on experience with ServiceNow development, including scripting (JavaScript, GlideScript), UI customization, and application configuration.
• Familiarity with ServiceNow ITSM, ITOM, and other ServiceNow modules is a plus.
• Knowledge of web technologies such as HTML, CSS, and RESTful APIs.
• Excellent problem-solving skills and ability to work in a fast-paced, team-oriented environment.