Senior QA Engineer

About LastPass
LastPass is a leader in password and identity management, making it easier to log into life and work. Trusted by 100,000 businesses and millions of users, LastPass combines advanced security with effortless access for individuals, families, small business owners, and enterprise professionals. With LastPass, important credentials are protected and private – and always within reach.

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LastPass is looking for a Senior QA Engineer

to join our existing team of engineers. This individual will be responsible for ensuring quality within their team. Senior QA Engineers are expected to lead and drive quality discussions, contribute to test planning activities, and oversee the overall quality health of their area.

If you are passionate about complex problem solving and motivated by scale, then this is the role for you!

Who will you work with?

In this role, you will collaborate closely with your team, as well as with colleagues across the engineering organization - including technical project managers, product engineering managers, and architects. You’ll also engage with leadership to provide insights and updates on the quality and performance of your team.

You will play a key role in building a better product by driving quality assurance processes within your team - ensuring the delivery of high-quality software to our users.

As a Senior QA Engineer, you will:

• Take ownership of testing software changes before release, proactively identifying issues, documenting results, and capturing any anomalies.
• Create comprehensive test plans, test cases, and scenarios tailored to project needs.
• Advocate for quality across your team and the broader organization.
• Collaborate closely with engineers, product managers, and designers to define effective strategies for verifying software quality.
• Support your scrum team in building high-quality, reliable software.
• Partner with the support team to assess and prioritize incoming issues based on severity and impact.
• Mentor and support junior QA team members, fostering a culture of learning and continuous improvement.
• Be actively involved in the full software development lifecycle—from requirements gathering through to release and beyond.

What are some of the exciting challenges you will be working on?

• Develop high-quality test plans to assess the health and release readiness of new and existing features.
• Integrate these test plans into the current regression testing framework.
• Maintain and validate existing regression test cases to ensure accuracy and relevance.
• Create and continuously improve internal technical documentation, test plans, test cases, and testing guidelines.
• Design edge case test scenarios to expand the scope of current testing and identify potential issues early.
• Create manual test cases for complex functionalities that are difficult to automate.
• Explore features with a customer-centric mindset, focusing on user experience and real-world use cases.
• Develop test cases for umbrella features that span multiple teams, ensuring comprehensive testing of cross-functional dependencies.
• Perform validation of new features in production environments to confirm successful deployment.
• Coordinate and execute full regression and exploratory testing cycles.
• Support manual testing efforts across the teams as needed.
• Enhance existing automation suites to include new features or adapt to changes.
• Participate in release planning and execution to help ensure smooth delivery and high-quality outcomes.

What does it take to work at LastPass?

• Proven experience in a similar QA role, ideally within a diverse, cross-functional team.
• Proven experience in designing complex and effective test cases.
• Solid understanding of QA methodologies, best practices, and a genuine passion for delivering high-quality software.
• Good understanding of the Software Testing Life Cycle (STLC) with the ability to identify areas for process improvement.
• Hands-on experience with tools such as Jira, Confluence, TestRail, and GitLab.
• Familiarity with technologies that support testing activities, including virtualization, testing infrastructure, and build systems.
• Experience working across both macOS and Windows environments, with knowledge of Active Directory.
• Strong written and verbal communication skills in English, with the ability to clearly articulate ideas and collaborate effectively.

It's great, but not required:

• Experience in the security domain.

Why LastPass?

• Market-leading password manager
• High-growth, collaborative environment with inclusive teams
• Remote-first culture
• Competitive compensation
• Flexible Paid Time Off policies, including but not limited to: Quarterly Self-Care Days (4 extra paid days off annually) and Volunteer Days
• Generous parental leave
• Comprehensive health coverage, including dependents
• Home office setup support
• LastPass Families free account for up to 5 members
• Continuous learning and development opportunities, including an annual learning stipend to invest in your growth
• Peer-to-peer recognition through Motivosity
• Employee Assistance Program for well-being support
• Remote work stipend to support your home office needs
• Short-Term or Remote-Centric Work Arrangements for added flexibility

Unlock your potential with us - your skills, experience, and unique perspective matter more than just checking the boxes. Apply today, and let's build the future together!

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