Language Services AssociatesLA

Pulaar- Telephonic Interpreters

Language Services Associates (LSA) is a premier provider of interpreting and translation services established in 1991, specializing in bridging communication barriers across various sectors.

Language Services Associates

Employee count: 201-500

GN, ML + 1 more
Overview:
As a telephonic interpreter for Pulaar in LSA’s network of Independently Contracted Interpreters, you are responsible for handling telephone calls on demand and facilitating language communication for the Limited English Proficient (LEP) community in a variety of settings, including medical, legal, and customer service. Language Services Associates is continuously accepting qualified interpreters!
Responsibilities:
  • Provide effective telephonic remote interpreting
  • Answer inbound calls in a timely manner
  • Provide superior customer service
  • Adhere to Code of Professional Conduct, including maintaining strict standards of confidentiality
  • Adhere to all policies and procedures, including professional interpretation protocols and industry specific best practices
  • Complete training(s) and participate in ongoing Quality Assurance monitoring
Qualifications/Experience:
  • Full fluency in both English and Pulaar
  • Technology proficient (web-based platforms, email, Microsoft Word)
  • Landline phone access for sound quality
  • An interpreting space that is quiet, secure, and free from outside noises
  • 2+ years of professional interpreting experience preferred
  • Industry specific certifications/trainings preferred (CMI, CCHI, etc.)
  • Proof of 40+ hour medical interpreting training preferred (ex: Bridging the Gap, Cross-Cultural, etc.)
LSA is passionate about what we do, which is helping people thrive in an increasingly global environment! If interested, please apply and include a copy of your resume, which emphasizes your interpreting experience.

About the job

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Posted on

Job type

Contractor

Experience level

Entry-level

Location requirements

Hiring timezones

Guinea +/- 0 hours, and 2 other timezones

About Language Services Associates

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Language Services Associates (LSA) is a leading provider of language services, dedicated to bridging communication gaps across diverse cultures and communities. Established in 1991, LSA's mission is to empower individuals and organizations by offering top-tier interpreting and translation solutions in over 180 languages. With a commitment to agility, innovation, and excellence, LSA has positioned itself as a key player in the global language service market, which exceeds $65.7 billion.

LSA connects clients with highly qualified interpreters and translators around the clock, providing services 24/7/365. With solutions that include over-the-phone interpretation, onsite interpretation, video remote interpreting, and localization services, LSA ensures that even in critical situations, communication flows seamlessly. Additionally, incorporating advanced technology, LSA’s platform allows businesses to access and manage their language services efficiently.

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Language Services Associates

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