- Provide superior customer service
- Adhere to Code of Professional Conduct, including maintaining strict standards of confidentiality
- Adhere to all policies and procedures, including professional interpretation protocols and industry specific best practices
- Complete training(s) and participate in ongoing Quality Assurance monitoring
- Full fluency in both English and Kizigua
- Familiarity with and the ability to comply with industry standard best practices (i.e. professionalism, courtesy, protocol and confidentiality)
- The ability to provide a high level of client service
- Access to personal or public transport
- Industry specific certifications/trainings preferred (CMI, CCHI, etc.)
- A computer or tablet device with front facing camera