Solutions Architect - Payward Services

Kraken is a mission-focused company rooted in crypto values, looking for a Solutions Architect to build the future of crypto. The role is responsible for running technical discovery with prospective customers, defining the pre-sales process, and leading a growing team of Solutions Engineers. The position requires 7+ years of experience in technical pre-sales roles, fluency with REST/WebSocket APIs, and experience designing complex integrations for technical buyers at fintechs, banks, or neobanks.

Requirements

• 7+ years in a technical pre-sales role (solutions engineering or solutions architecture) at a B2B API or infrastructure company
• Proven track record owning the technical pre-sales motion — discovery, solution design, PoC delivery, and deal-winning
• Fluency with REST/WebSocket APIs, auth patterns (OAuth, JWT), webhook architecture, and integration debugging
• Experience designing and building complex integrations for technical buyers at fintechs, banks, or neobanks — including customizations and bespoke work
• Background building process from scratch — you've been an early or founding SE hire before and have created the playbook others run
• Strong knowledge transfer skills — you know how to package a solution design so an implementation team can execute it faithfully
• Clear, structured communicator who can run a discovery call, a design review, and a handoff debrief back to back
• Experience writing RFPs and documenting solution approaches that clearly communicate how our product and our customizations will solve a customers problem
• Crypto domain knowledge — trading, custody, KYC, staking, fiat ramp mechanics
• Experience with embedded finance or crypto-as-a-service products
• Experience with Coast and building out proof of concept sales demos inside Coast
• Hands-on with AI development tools (Claude Code, Cursor) for rapid prototyping
• You've built a playbook and then hired the team to run it

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Visa Sponsorship
• Four Day Work Week
• Generous Parental Leave
• Tuition Reimbursement
• Relocation Assistance