Product Manager

About Kora

Kora is the marketplace for everything payments. We offer a robust payment API for payment collections, disbursements and conversions for businesses anywhere in Africa.

Our vision, which is at the core of what we do every day, is to create a world void of digital financial barriers. We are committed to delivering reliable, secure, and easy-to-use digital financial solutions to every single customer with a guarantee that it is improving their lives. To achieve this mission, we need people like you.

We strongly believe in our ability to find Water in the Desert and pick the Sands in the Ocean.

We value positive energy, and clear communication and are committed to building an inclusive environment for people from every background.

Requirements

Here’s what you’ll be doing

• Strive to deeply understand user needs by conducting user research and identifying opportunities and pain points. And advocate for user needs through the cycle of building products.
• Define, document, and drive roadmaps, project plans, and precise product specifications that consistently deliver quality products for your customers.
• Work with a team of engineers and designers to discover solutions to customer pain points and build and launch products for local and global businesses.
• Ensure successful product launches by working cross-functionally with marketing, merchant success, sales, operations, legal, and compliance teams.

Reporting Structure: This role reports to the Head of Product.

What you’ll need

• 2+ years of experience in product management, with demonstrated experience in successfully building and shipping impactful products in the financial services space.
• You have a good understanding of how software is built and operated and experience in building technical software products.
• Excellent ability to bring clarity and focus to complex and ambiguous situations
• Strong customer empathy and experience shaping product direction and execution based on customer needs
• Strong communication skills
• Ability to collaborate and lead teams - Product roles bring responsibility without direct authority. We’re looking for leaders who can motivate and earn the trust of stakeholders and teams with a collaborative approach.
• Project Management skills - Previous experience seeing projects through from beginning to end and owning the entire process;
• Curiosity and drive
• Great attention to detail and cares about building quality products

Interview process

Below is the interview process you can expect for this role. It may look like a lot of steps, but rest assured that we move quickly and the steps are designed to help you get the information needed to determine if we’re the right fit for you… Interviewing is a two-way street, after all!

We expect the interview process to take a maximum of 3 weeks and an average of 2.5 hours in total. Please note that the interview is virtual.

👋 Introduction Stage - we have initial conversations to get acquainted with you and overall experience.

[15m] Recruiter Screen - Abayomi Ishmael

[7 days max] Take-home Assessment/Project

Project Review - The Product Management team
Feedback from the Recruiter (Abayomi Ishmael)

🧑‍💻 [60m] Live Case Interview (Product Management team) - We proceed to evaluate your ability to understand the user, understand the problem, find a solution and execute your plan based on the take-home assessment/project.

[60m] Product Interview with the hiring manager - At this stage, we aim to give you more information about the role and assess your fit for the role based on your experience building products.

[60m] Cultural Fit Interview (Our Core Values) - At this stage, you'll engage in a conversation with Kora's Head of People and Culture, and the Head of Product Management. The aim is to understand you better and assess the alignment of your beliefs and values with Kora's distinctive culture. We'd like to emphasize that there are no right or wrong answers expected. However, we encourage you to maintain a positive attitude during this session.

Please note that you are welcome to ask questions and inquire during this process. We assure you of complete transparency throughout the interview process.

Working hours

Given that we are an all-remote company and hire almost anywhere in the world, we don’t have a location requirement for this role. However, your working hours must coincide with 9:00 am - 5:00 pm WAT for at least 40 hours/week.

Equal Opportunity Employer

Kora is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are based on qualifications, experience, and business needs. We strongly encourage applications from underrepresented communities and diverse ethnic groups to apply.

Please feel free to inform us if you need any accommodations to facilitate your participation in the recruitment process. Any details you share will be used solely to ensure we can support and accommodate your needs appropriately

If you require more information on our HR Data Privacy, please visit here

Benefits

• Health insurance
• Sponsored and tailored training
• Paid parental leave
• Paid time off
• Flexible work style
• Annual performance bonus
• Low-interest loans
• Employee assisted programs
• Day off on your birthday 🎂 🎁 🎉
• Employee resource groups that provide supportive communities within Kora
• Great company culture and the opportunity to work with a highly collaborative team building something great!

Note: We recognize imposter syndrome is real - any candidate who does not perfectly fit every characteristic of this role is still strongly encouraged to apply.