Reporting and Analytics Manager (Hybrid)

About KnowBe4

KnowBe4, the provider of the world's largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around the globe. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day.

Fortune has ranked us as a best place to work for women, for millennials, and in technology for four years in a row! We have been certified as a "Great Place To Work" in 8 countries, plus we've earned numerous other prestigious awards, including Glassdoor's Best Places To Work.

Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings, there is always something exciting happening at KnowBe4.

Clearwater positions open to candidates located in greater Tampa Bay area.

The individual in this role is responsible for leading the reporting and analytics function to deliver data-driven insights. Oversee BI tools administration, and develop dashboards and analytics apps aligned to business goals. Communicate with stakeholders to identify reporting needs and to inform strategic decisions.

Responsibilities:

• Leads a reporting and analytics team that creates reports, dashboards, and analytics apps
• Stay current on business knowledge, reporting best practices, new techniques, and technologies to enhance capabilities
• Collaborate with department leaders to identify reporting and analytics needs, and develop solutions to provide relevant insights
• Provide genuine recommendations as to the hiring, firing, promotion, and discipline of subordinate employees to which the Company gives significant weight

Minimum Qualifications:

• BS or equivalent plus 5 years technical experience
• MS or equivalent plus 3 years technical experience
• Ph.D. or equivalent plus 2 years technical experience
• 3 years experience managing reporting and analytics teams
• Apply extensive data analysis expertise to solve real-world challenges and identify improvement opportunities across multiple projects, teams, and business units.
• Possess a keen ability to discern solutions from complex data sets and translate insights into strategic opportunities for the company.
• Build, develop, and maintain data models, reporting systems, data automation systems, dashboards, and performance metrics to support key business decisions.
• Oversee the data/report requests process, including tracking requests, prioritization, and approvals.
• Excellent ability to plan and manage numerous processes, people, and projects simultaneously.
• Ensure accuracy of data and deliverables by implementing comprehensive policies and processes for reporting employees.
• Develop and implement quality controls and departmental standards to ensure compliance with quality standards, organizational expectations, and regulatory requirements.
• Anticipate future demands related to people, technology, budget, and business within the department, and design/implement solutions to meet these needs.
• Organize and drive successful completion of data insight initiatives through effective management of analysts, data employees, and collaboration with stakeholders.
• Strong SQL skills and ability to perform effective querying involving multiple tables and subqueries.
• Ability to write clean, efficient, and well-structured Python code following best practices and coding standards.
• Exceptional communication, collaboration, and delegation skills.
• Proficiency and experience with the following tools/programs: Looker, Snowflake, DBT, Gitlab, Jira, AWS, and Salesforce.

Our Fantastic Benefits

We offer company-wide monthly bonuses, employee referral bonuses, 401k matching (US), fully paid medical insurance (US), open/generous paid time off (length varies by country), parental leave (length varies by country), adoption assistance, tuition reimbursement, certification reimbursement, certification completion bonuses, gym benefits, and a relaxed dress code - all in a modern, high-tech, and fun work environment. For more details about our benefits, visit www.knowbe4.com/careers/benefits.

Note: An applicant assessment and background check may be part of your hiring procedure.

Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.

No recruitment agencies, please.