Sales Engineer (US)

Full time - New York - East Coast - Hybrid - ($140k-$180K) + equity

Kiln is shaping the future of blockchain and we’re looking for individuals who thrive in dynamic environments, seek to pursue their deep technical curiosity and value genuine teamwork where collective growth and success are paramount. As we continue to scale our staking and DeFi offerings, we’re looking for a dedicated Sales Engineer based on the East Coast or in New York to support our expanding Sales team. This role will be pivotal in bridging the gap between Kiln’s technical capabilities and our clients’ needs delivering seamless pre-sales support, showcasing our platform through live demonstrations, addressing technical queries and helping drive strategic growth across North America. Join our highly technical, collaborative environment and be a driving force in the next wave of blockchain innovation.

Responsibilities

• Act as a trusted technical advisor to clients, providing expert support on staking mechanics, protocol integrations, and best practices.

• Partner with account executives to engage client-side product managers and technical stakeholders, understanding their infrastructure needs and effectively positioning Kiln’s staking solutions.

• Deliver compelling, hands-on demonstrations of Kiln’s platform to showcase our product’s technical capabilities and differentiation.

• Support in technical discovery conversations, collaborate on solution architecture, and support integration through to successful implementation.

• Gather client feedback and work closely with Product and Engineering to continuously refine Kiln’s offering in line with market needs.

• Ensure proactive and timely communication to address technical questions, unblock client decisions, and drive satisfaction throughout the sales cycle.

• Create and maintain technical documentation, solution briefs, and proof-of-concept implementations to accelerate customer understanding and adoption.

Requirements

• Preferably 5-8 years in a Sales Engineering, Solutions Architecture, or similarly client-facing technical role

• You’re a proactive self-starter who thrives on solving complex technical challenges and taking ownership of solutions from discovery to delivery.

• You can translate complex technical concepts into clear, concise explanations for both technical and non-technical stakeholders.

• You’re comfortable writing code, with proficiency in at least one programming language and working knowledge of JavaScript for scripting and demos.

• You’ve built and nurtured strong relationships with customers and internal teams, earning trust as a technical advisor.

• You excel at delivering live product demos and tailoring them to a customer’s specific needs and use cases.

• You thrive in distributed teams and are highly effective in async, remote-first work environments.

Nice-to-have:

• Previous experience working within a certified environment (SOC2, ISO 27001, PCI DSS, HIPAA)

• Genuine interest in Web3, blockchain, cryptocurrency and smart contracts - check our Tech Blog [https://www.kiln.fi/blog] and Open-Source Contribution [https://www.kiln.fi/open-source]

• Fluent (written and spoken) in English, based in NYC or surrounding. Please note: Only East Coast based candidates are being considered

• Our Stack:

  • Software: Go, TypeScript, PostgreSQL, REST API

  • Smart-contract: Solidity, Foundry

  • Infrastructure: AWS, Kubernetes

About Kiln:

Kiln is the leading enterprise-grade rewards platform that enables institutional customers to stake assets and integrate staking & DeFi functionality into their offerings. Our API-first platform provides fully automated validators, staking & DeFi protocols access, and comprehensive data and commission management.

With $11+ billion in crypto assets staked through our platform, Kiln has established a strong presence on Ethereum, managing over 4.5% of the network through 45,000+ validators — all with zero slashing events.

Kiln serves more than 140 leading customers, including Binance, BitGo, Coinbase, Fireblocks, NuBank, Revolut, VanEck and TrustWallet.

Our team of 90+ ecosystem enthusiasts brings experience from industry leaders like Google, Circle, Ledger, Chainalysis, and other prominent technology and cryptocurrency companies.

We've raised $30M in total funding from prominent investors including 1kx, Crypto.com, Illuminate Financial, Consensys, Wintermute, Kraken Ventures.

Join Kiln and help us make the web more secure, stable, decentralized and fair!

How Kiln will support you:

At Kiln, our values drive us: Technical Excellence ensures top security and usability; Innovation-Driven Meritocracy elevates groundbreaking ideas; Trust and Transparency build reliability through open communication; and People First keeps our team and clients at the heart of everything we do.

• A fast-paced, bureaucracy-free work environment

• Equity share options in the business: if Kiln succeeds, we all succeed!

• Competitive salary

• Flexible holiday

• Flexible remote working

• Choose your IT equipment

• Internet connection : €50/month

• Significant personal development budget (books, training)

• Overseas tech conferences budget

Your interview process

Our thorough process ensures the best fit for both you and Kiln, and we strive to make each step valuable and efficient.

1. Recruiter Interview (45 min)

2. Take-home test (< 3 hours)

3. Technical Interview (60 min)

4. Core Values Interview (45 min)

5. Founders Interview (30 min)

6. Offer!

We aim to complete the process above within 3 working weeks.

Kiln is an Equal Opportunity Employer

We are committed to fostering an inclusive and diverse workplace where everyone is valued and respected. We welcome applications from all backgrounds, including women or persons with disabilities.

Your personal information will be securely stored in our Applicant Tracking System (ATS) and will not be shared with external parties. We comply fully with GDPR regulations to protect your data and privacy.

Please note that we do not sponsor visas for persons without work authorization in your location. This role is for full-time employees only (no B2B or contractors). Thank you!