KaryaKA

QA Support - Data Collection

Karya is an ethical data company that provides dignified digital work to economically disadvantaged communities in India, creating high-quality AI datasets.

Karya

Employee count: 51-200

India only

About Karya:

Why was Karya on the cover of the Time Magazine , highlighted by Satya Nadella , and chosen by Google as its partner for Project Vaani?

In part, because Karya is on a mission to provide AI enabled earning and learning opportunities to economically underserved communities, thereby building a pathway out of poverty for them. Karya achieves this while also delivering high quality, timely, and price competitive data to its clients.

Karya’s workers make at least 20 times the Indian minimum wage and through our one-of-a-kind digital work platform, we have delivered over 40 million digital tasks and are poised to positively impact over 100 thousand workers by the end of the year. In the coming years, our goal is to rapidly scale our impact by bringing economic opportunities to millions of underserved users in India.

We are looking for an organised and proactive individual to fill a hybrid role as a QA Support - Data collection

The QA Support role focuses on ensuring the overall quality of data collection and project deliverables. This position is responsible for developing quality strategies, monitoring progress across multiple states and languages, managing resources, and resolving escalated issues to align with project goals.

Key Responsibilities:

  • Develop and implement comprehensive data quality strategies and frameworks.
  • Monitor and evaluate progress across states, districts, and languages to ensure alignment with project objectives.
  • Allocate resources effectively to address operational needs and resolve escalated issues.
  • Train and manage the ground-level Quality Assurance (QA) team to meet quality benchmarks.
  • Ensure consistent data quality standards across all regions and languages.

Required Qualifications

  • Bachelor's degree in Linguistics, Translation, Project Management, or related field.
  • Proven experience in quality assurance and team management.
  • Strong analytical, organizational, and problem-solving skills.
  • Excellent communication and leadership abilities.
  • Ability to handle multi-state and multi-language operations.
  • Knowledge in Hindi is a must.

You are:

- A strong communicator, with great interpersonal and organisational skills.

- Empathetic and show respect in dealing with diverse and marginalised communities.

- Detail oriented ensuring quality control and consistency across projects.

- Able to manage multiple responsibilities and adapt to changing project needs.

- A problem-solver with a focus on continuous improvement.

- Familiar with quality assurance practices in the linguistics fields.

People matter at Karya and these are some of the perks and benefits we created for our team:

  • Flexible vacation and leave policy
  • Flexible work options
  • Insurance as per industry standards
  • Access to industry stalwarts and networking opportunities

This position is open only to Indian citizens based out of India.

Karya is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, colour, religion, sex, sexual orientation, gender identity and disability.

Karya invites all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search to apply for a career opportunity, reach out at [email protected].

About the job

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Job type

Full Time

Experience level

Entry-level

Location requirements

Hiring timezones

India +/- 0 hours

About Karya

Learn more about Karya and their company culture.

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Many communities across the globe face significant economic challenges, not due to a lack of capability, but because traditional economic systems were not designed for them. Factors like language, gender, geography, and societal norms often lock entire communities out of fair and dignified work opportunities. This exclusion is particularly pronounced in the digital economy, where access to meaningful, well-paying work is often limited to those with specific skills and in urban centers. For instance, in India alone, over 204 million women do not leave their homes daily, limiting their ability to earn an income. Furthermore, with over 19,000 dialects in India and fewer than 100 being digitally documented, many are forced to abandon their mother tongues to participate in the digital world. This creates a digital divide that exacerbates economic disparities and threatens cultural heritage.

Karya was founded to address these challenges head-on by creating a more inclusive and ethical digital economy. We provide a smartphone-based platform that offers dignified digital work to individuals in rural and marginalized communities, enabling them to earn fair wages without needing to migrate or have high digital literacy. Our customers, who are building the next generation of AI, need vast amounts of high-quality, diverse, and ethically sourced data. We meet this need by connecting them with a trained workforce that can generate and annotate data in over 50 Indian languages. This not only ensures that AI systems are more representative and perform better for everyone but also provides a sustainable income source for our workers. We are committed to paying our workers at least 20 times the Indian minimum wage and have implemented a model where they own their data and earn royalties from its use, ensuring they have a lasting stake in the value they create. Through this model, we are proving that technology can be a powerful force for economic empowerment and social change, creating a future where everyone has the opportunity to thrive.

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Karya

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