Accounts Receivable Representative (Temp to Perm)

Job Summary: The Accounts Receivable Representative will be responsible for managing the company's accounts receivable process, ensuring timely and accurate collection of payments from clients, and maintaining positive relationships with customers. This role is crucial for maintaining the financial health of the organization and requires strong analytical skills, attention to detail, and excellent communication abilities.

This is a six (6) month fixed term contract with an opportunity to become permanent.

The required shift is 10:00 am - 6:30 pm ET.

A reasonable salary range for this position is $47,000 - $50,000.

Key Responsibilities:

• Monitor and manage the accounts receivable aging to ensure timely collections.
• Monitor customer order hold list on a daily basis and resolve payment issues by working with both sales team & customers to ensure the on hold orders get released in a timely manner.
• Handle incoming customer calls, addressing inquiries regarding account balances and providing detailed breakdowns of their accounts. Process credit card payments as requested by customers.
• Proactively follow up with customers regarding outstanding invoices through phone calls, emails, or mailed correspondence to facilitate timely payment.
• Address and resolve discrepancies and disputes related to billing and payment issues to ensure customer satisfaction and accurate account management.
• Collaborate with other departments (e.g., sales, customer service) to address customer inquiries and concerns.
• Prepare regular reports on accounts receivable status, collections, and aging analysis for management.
• Support month-end closing activities by performing reconciliations of accounts receivable.
• Maintain accurate records of all transactions, communications, and payments received.
• Perform other related duties as assigned by management.

How we work: Having been selected among the World´s Most Ethical Companies for 19 consecutive years, we are a company with a purpose and corporate values. We never compromise on quality and create our products with care for the consumer and the environment. At Kao, each employee can shape their job and their career. We work collaboratively to achieve our common goals, always aiming to deliver the best for our customers.

What we offer: A friendly and flexible work environment with great benefits packages, benefits package, ongoing development and the opportunity to enhance your skills and deliver tangible results. At Kao your voice will be heard. Your opinion really counts. We believe that change comes from taking opportunities into your own hands, so we value and reward entrepreneurial thinking and new ideas.

Hiring Process: Kao embraces the diversity and the individual personalities of its people because we believe it is diversity that makes us strong. This is why we welcome applications from all areas of the global community.

Want to learn more: If you feel you are as unique as our products and want to find out why 33,000 people across the globe opted for a career with us please visit our Americas website (https://www.kao.com/americas/en/).

All qualified, interested employees are encouraged to apply. Kao is an Equal Opportunity Employer. All decisions are made without regard to race, sex, color, national origin, religion, age, disability or veteran status. Kao Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in the selection process.

Kao Canada does not use artificial intelligence (AI) to screen and assess applications during the hiring process.