United States onlyWe are looking for a Senior Solutions Engineer to join our team. The role exists to change the way our Product team spends their time, freeing them up to focus on designing features and coordinating engineering work. The successful candidate will be responsible for leading pre-sales technical calls, onboarding customers, and owning technical collateral.
Requirements
- Worked as a Solutions Engineer or Sales Engineer on a technical B2B product
- Supported an API-first platform and can explain authentication, access control, architecture, and integration trade-offs
- Independently led technical pre-sales conversations with both startup and enterprise customers
- Experience selling to engineering-heavy buyers
- Primary technical contact through evaluation and early integration
- Onboarded customers from kickoff through implementation and production launch
- Handled security and compliance work with customers, including questionnaires and reviews (HIPAA, SOC 2, BAAs)
- Troubleshoot integration issues live with customer engineering teams
- Created and maintained technical documentation and collateral used in sales and onboarding
Benefits
- Generous early stage options
- Regular in person offsites
- Bi-weekly team happy hours & events remotely
- Monthly learning budget of $300 for personal development/productivity
- Flexible, remote-first working - including $1K for home office equipment
- 25 days off a year + national holidays
- Healthcare cover depending on location
