At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. We are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, manufacturing, and supply chain solutions. With over 50 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.Role Summary:
The KM Lead will own and drive the organization’s Knowledge Management strategy, ensuring effective creation, governance, and reuse of knowledge assets. The role focuses on improving business outcomes through optimized Knowledge platforms, strong stakeholder collaboration, and data-driven continuous improvement.
Key Responsibilities:
- Define and execute Knowledge Management strategy, governance, and processes.
- Build and maintain enterprise knowledge portals and CMS platforms.
- Lead content structuring, taxonomy, metadata, and information architecture.
- Drive a culture of knowledge creation, sharing, and collaboration across business units.
- Drive adoption through analytics, user engagement, and awareness programs.
- Partner with global stakeholders and leadership teams to deliver KM solutions across Global Operations and Support teams.
- Lead employee awareness, communication, and engagement initiatives to promote KM tools and programs.
- Act as a trusted advisor for content and knowledge-related initiatives.
Skills & Tools:
- Content and Knowledge Management: Strategy, governance, content lifecycle, knowledge harvesting, information architecture, metadata, and taxonomy
- Communication: Strong stakeholder management and cross-functional collaboration
- KM tools like SharePoint, CMS, Web analytics, and Power Apps/Automate
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