J.D. PowerJP

Digital Dealer Advisor/Consultant - Eastern Zone (Philadelphia / Delaware area)

J.D. Power is a global leader in data analytics and customer satisfaction insights, known for its in-depth market research across various sectors.

J.D. Power

Employee count: 501-1000

United States only

Title: Digital Dealer Advisor/Consultant - P3
Location: Remote USA - 80% Travel -Eastern Region (Philadelphia / Delaware Areas)
Reports To: Field Consultant Manager

The Role:

We are looking for a highly motivated and energetic Digital Dealer Advisor to join our OEM digital marketing team. The ideal candidate will have an extensive background in automotive digital marketing, ideally at the dealership level, have an entrepreneurial spirit and work within a larger team to grow the OEM Dealer Digital program. Ultimately, the candidate will play a critical role in driving retail sales and market share by promoting digital knowledge and engagement to our dealer body.

The Impact You Will Have in This Role:

You will be a key player in the digital success of your assigned Dealers. Seen as the digital advocate that works with Automotive Dealers to drive digital performance and sales.

What You'll Be Doing in This Role:

  • Act as the trusted digital advisor to the OEM’s Dealer body conducting program performance reviews, vendor recommendations, and overall digital consultative services that drives improvements in the Dealers sales and service business
  • Exhibit proficiencies in Dealership Websites, SEO, SEM, Social Media, Reputation Management, CRM and Google AdWords
  • Work independently while keeping the management team advised on accomplishments.
  • Provide support and training to both Dealers and regional teams on digital marketing products, services, and best practices.
  • Stay up to date on the latest digital trends and align dealers with the program’s digital products and services.
  • Conduct regular reporting on digital performance metrics with the goal to identify opportunities within Dealers and Zones
  • Understand cross tier program benefits and communicate these with dealer.

Engage and educate our Dealer body on Digital Marketing Strategy and best-practices:

  • Have an in-depth knowledge of lead management and customer communication processes.
  • Drive efficiencies in dealer process and best-practices to increase sales and participation in program.
  • Work with dealers to problem solve digital marketing concerns.
  • Consult with dealers to educate on OEM Digital systems and processes.

Qualifications of this Role:

  • Minimum of 5+ years’ experience working directly with Dealerships in digital marketing
  • 3+ years working in the automotive industry with some time in automotive digital marketing companies preferred.
  • General understanding in the areas of automotive digital marketing, websites, digital advertising, leads, CRM, marketing analytics, ROI, etc.
  • Understanding and or experience working with Dealers or Dealer groups on digital marketing programs, consulting or executing campaigns
  • Engaging personality with the ability to connect with a diverse range of people.
  • Self-starter with ability to manage multiple projects.
  • Ability to lead internal and external meetings and be an articulate and active participant, ensuring the discussion stays on track.
  • Ability to deliver instructions in a clear and concise manner, providing the proper materials and documentation when necessary.
  • Excellent verbal and written communication skills and confident with group presentations
  • Identify risk and work with other leaders and internal groups to resolve conflict.
  • Superior analytical and organizational skills and demonstrated ability to pay attention to details.
  • Take ownership and accountability over the process ensuring success.
  • OEM and Dealer oriented team player with the ability to motivate the internal team while providing program leadership.
  • Ability to travel up to 80%

The Hiring Manager says:

”I’m looking for the kind of person who loves working with Dealers, enjoys a challenge, and can operate on their own.”

The Way We Work:

  • Leader Led
  • Remote First
  • Foster Flexibility
  • Reward Performance
  • Time Off Matters

Company Mission

J.D. Power is clear about what we do to ensure our success into the future. We unite industry leading data and insights with world-class technology to solve our clients’ toughest challenges.  

Our Values

At J.D. Power, we strive to be Truth Finders, Change Makers and Team Driven - the distinct behaviors that, together, define our unique culture.  

J.D. Power is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

Should you require accommodations during the recruitment and selection process, please reach out to [email protected].

To all recruitment agencies: J.D. Power does not accept unsolicited agency resumes and we are not responsible for any fees related to unsolicited resumes.

#remote

#usa

About the job

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Job type

Full Time

Experience level

Mid-level

Location requirements

Hiring timezones

United States +/- 0 hours

About J.D. Power

Learn more about J.D. Power and their company culture.

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J.D. Power is a global leader in data analytics and customer satisfaction insights. The company has earned a reputation for its rigorous market research and analysis across various sectors, with a focus on understanding consumer preferences and behaviors. Established in 1968, J.D. Power originally began in the automotive sector, providing consumer insights and ratings for vehicles. Over the years, the company has expanded its focus to include numerous industries such as finance, insurance, health care, and telecommunications. This diversification has allowed J.D. Power to leverage its extensive data analytics capabilities to offer valuable insights for businesses looking to enhance customer experiences.

Through its robust data collection methods and analytical tools, J.D. Power provides actionable insights that help organizations understand their strengths and weaknesses from the consumer's perspective. The company’s renowned customer satisfaction studies and benchmarking services are widely regarded as industry standards. In addition to its automotive research, J.D. Power also focuses on the broader implications of consumer behavior and satisfaction across different sectors, enabling companies to drive improvements that directly impact customer loyalty and retention. By continuously adapting to market trends and consumer needs, J.D. Power stands out as a trusted partner for organizations aiming to enhance their performance and customer engagement.

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J.D. Power

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J.D. Power hiring Digital Dealer Advisor/Consultant - Eastern Zone (Philadelphia / Delaware area) • Remote (Work from Home) | Himalayas