Purchasing Coordinator (USA Healthcare) - EST Hours

ISTA Personnel Solutions South Africa is a dynamic and fast-growing BPO company, specializing in providing top-tier operational support to U.S.-based companies. We are not a recruitment agency — we are a dedicated extension of our clients’ teams, delivering high-quality service with precision, efficiency, and a personal touch.

Our USA-client provides procurement oversight and purchasing services to Long-Term Care (LTC) facilities and Skilled Nursing Facilities (SNFs), ensuring cost control, compliance, and efficient sourcing across multiple locations.

We are seeking a Purchasing Coordinators to support facility purchasing operations. This role requires strong communication, sound judgment, and the ability to think critically when reviewing and processing purchase requests

PLEASE NOTE:

• Working Hours: This role requires you to work EST hours Mon - Fri from 9am to 6pm EST(3:00 PM to 00:00 AM South African time - subject to change in accordance with daylight savings in the United States).
• Public Holidays: This role requires you to work on both South African and US public holidays (compensation for SA public holidays in accordance with the BCEA)
• Internet Requirements: A fixed fibre line with a minimum speed of 25 Mbps (upload & download) and the ability to support a wired Ethernet connection is mandatory. Applicants without a fixed fibre line cannot be considered.
• Power Backup: A reliable power backup solution is required to manage load shedding and power outages. Applicants without a power backup cannot be considered.
• Work Environment:This is a fully remote working role.

Key Responsibilities:

• Receive and review purchase orders submitted by healthcare facilities through the system, ensuring budget compliance, availability (including backorders), appropriateness, and alignment with purchasing trends before processing.
• Manage and resolve tickets for non-catalogue items by communicating with facilities, sourcing required products, obtaining ownership approval, and completing the purchase process.
• Monitor facility equipment rentals by tracking usage, ensuring items are not misused, maintaining rentals at minimum required levels, and coordinating timely returns.
• Process electronic invoices within the system by matching them to purchase orders and syncing with the accounting software; investigate and resolve any discrepancies or mismatches.

Requirements

• Knowledge of purchasing or procurement processes.
• Exposure to healthcare facilities, Long-Term Care (LTC) facilities and Skilled Nursing Facilities (SNFs)
• Comfortable navigating systems and software.
• Working knowledge of MS Office and Outlook, Excel skills required.

Key Skills

• Excellent written and verbal communication skills.
• Strong critical thinking and problem-solving ability.
• Logical judgment and attention to detail.
• Ability to think “outside the box” and apply concepts across scenarios.
• Fast learner with quick mental processing.
• Highly organized and detail-oriented.

If you are not contacted within 14 working days, please consider your application unsuccessful.