Payroll Software Client Onboarding Specialist (Part Time) - Remote

ISTA Personnel Solutions South Africa is a dynamic and fast-growing BPO company based in South Africa, specializing in providing top-tier operational support to U.S.-based companies. We are not a recruitment agency—we are a dedicated extension of our clients’ teams, delivering high-quality service with precision, efficiency, and a personal touch.

We are hiring!

We are currently looking for a detail-oriented and proactive Payroll Software Onboarding Specialist to join our team on a part-time basis. As we continue to grow, we are seeking someone who can grow with us — starting with 10 hours a week, with the opportunity to increase as our client base expands.

We are looking to onboard someone ASAP. If you’re excited about being a foundational part of a growing business, we would love to hear from you!

PLEASE NOTE:

• Work Environment:This is a fully remote working role.
• Internet Requirements: A fixed fibre line with a minimum speed of 25 Mbps (upload & download) and support for a wired Ethernet connection is mandatory
• Power Backup: A reliable power backup solution is required to manage load shedding and power outages. Applicants without a power backup cannot be considered

Responsibilities:

• Guiding new clients through the onboarding process of a new payroll software
• Acting as a key point of contact for client setup and initial support
• Learning systems and processes to ensure smooth client transitions
• Supporting the payroll function in collaboration with the broader team

Requirements

• Experience or strong understanding of payroll processes
• HR administration experience will be an added benefit

• Quick learner with the ability to grasp new software and tools
• Strong communication and client service skills
• Organized, detail-focused, and self-driven
• Comfortable working independently in a remote environment

Why Join Us?

• Flexible part-time hours (start with 10 hours/week)
• Remote work opportunity
• Be part of a growing company with long-term potential
• Play a pivotal role in client success and company growth

If you are not contacted within 14 working days, please consider your application unsuccessful.