Sr. Revenue Analytics & Insights Manager

About Invoca:

Invoca is the industry leader and innovator in AI and machine learning-powered Conversation Intelligence. With over 300 employees, 2,000+ customers, and $100M in revenue, there are tremendous opportunities to continue growing the business. We are building a world-class SaaS company and have raised over $184M from leading venture capitalists including Upfront Ventures, Accel, Silver Lake Waterman, H.I.G. Growth Partners, and Salesforce Ventures.

About the Role:

The Sr. Revenue Analytics & Insights Manager will be responsible for owning Go-to-Market (GTM) data, performance, metrics and reporting management as well as conducting GTM analysis to provide actionable insights and recommendations to the GTM teams. This individual will collaborate cross-functionally within the greater Sales Operations team (SOps, MOps, RevTech, RevEnablement), with BI teams and key stakeholders across Marketing, Sales and Finance. This role will report directly to the VP, Sales Operations, Strategy & Enablement.

You Will:

• Support, track and measure GTM and end-to-end (E2E) funnel activity, performance metrics and KPI’s (Lead > MQL > Opportunity > Closed Won > Renewal / Expansion > Churn)
• Monitor, track and report bottom-ups vs tops down forecast/pipeline input and analysis
• Build & align the Sales Quotas with Invoca’s Booking Plans
• Build individual quota plans for Sellers (AEs & AMs), Overlays, SDRs, SEs, Partnerships, and Management
• Be responsible for creating and supporting Sales compensation programs, practices and policies
• Partner with Finance to provide data required for commission calculations
• Monitor, track and report Sales Monthly and Quarterly Business Review Metrics
• Monitor, track and report GTM OKRs on a weekly basis. The KRs will include:
  • Booking
  • Data Quality Metrics
  • Pipeline Metrics
  • Sales Cycles
  • ASPs etc.
• Build the sales productivity metrics and the monthly capacity profiles
• Build metrics needed for all applicable meetings such as BoD and Invocation
• Perform deep dives into current and future state analysis, activity & performance, forecast/pipeline to understand how the collective E2E GTM business is doing in order to provide data-driven insights and recommendations to drive/inform GTM decisions, strategies and initiatives
• Bring to life and communicate data-driven insights and recommendations both visually and verbally through providing actionable insights and recommendations
• Perform, report and lead discussions around activity, performance and KPI’s
• Design and create effective, insightful and reusable reporting and dashboards
• Adhoc analysis for the GTM leaders as needed

You Have:

• 5-7 years of data and analytics and/or business intelligence experience, ideally within a SaaS company
• Proficiency with Microsoft Excel/Google Sheets, PowerPoint/Google Slides
• Rich building experience and understanding with data visualization, revenue analytics and GTM tools (Clari, Salesforce, Tableau, SkyGeni, SPIFF)
• Strong analytical skills, with ability to provide data-driven insights and recommendations
• Strong written and verbal communication skills
• Highly skilled in communicating and presenting analytical data to all levels of the company, including executives
• Exceptional interpersonal skills; ability to develop and maintain strong relationships with stakeholders
• Demonstrated success in delivering results working x-functionally Strong work ethic with a “get stuff done” mentality
• Problem solver, strong attention to detail, extremely organized Self-starter and quick learner with the ability to work independently
• Flexible, agile and adaptable; used to wearing multiple-hats Ability to navigate ambiguity, prioritize and manage multiple projects
• Ability to deep dive into complex data sets and research and distill simplified insights
• Ability to deliver/provide predictive analytics, insights and intelligence; proactively identify GTM industry trends and innovations to continuously evolve GTM intelligence
• A strong bias towards automation, structure and building for scalability
• Nice to have: Ability to write SQL & SOQL queries and/or write simple Python routines
• Experienced working in a fast pace environment

Salary, Benefits & Perks:

Teammates begin receiving benefits on the first day of the month following or coinciding with one month of employment. Offerings include:

• Paid Time Off - Invoca encourages a work-life balance for our employees. We have an outstanding PTO policy starting at 20 days off for all full-time employees. We also offer 16 paid holidays, 10 days of Compassionate Leave, days of volunteer time, and more.
• Healthcare - Invoca offers a healthcare program that includes medical, dental, and vision coverage. There are multiple plan options to choose from. You can make the best choice for yourself, your partner, and your family.
• Retirement - Invoca offers a 401(k) plan through Fidelity with a company match of up to 4%.
• Stock options - All employees are invited to ownership in Invoca through stock options.
• Employee Assistance Program - Invoca offers well-being support on issues ranging from personal matters to everyday-life topics through the WorkLifeMatters program.
• Paid Family Leave - Invoca offers up to 6 weeks of 100% paid leave for baby bonding, adoption, and caring for family members.
• Paid Medical Leave - Invoca offers up to 12 weeks of 100% paid leave for childbirth and medical needs.
• Sabbatical - We thank our long-term team members with an additional week of PTO and a bonus after 7 years of service.
• Wellness Subsidy - Invoca provides a wellness subsidy applicable to a gym membership, fitness classes, and more.
• Position Base Range - Salary Range $115,000 to $135,000 / plus bonus potential
• Please note, per Invoca's COVID-19 policy, depending on your vaccine verification status, you may be required to work only from home / remotely. At this time, travel and in-person meetings will require verification. This policy is regularly reviewed and subject to change at any time.

DEI Statement

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.