Renewals Analyst

Company Description

Improving healthcare through innovative technology is at the core of Intelerad’s work. Our scalable medical imaging platform connects clinicians to a powerful imaging ecosystem that is fast, smart, and tapped into the data they need, no matter their location. We’re focused on delivering a best-in-class medical image management solution that improves provider efficiency, decreases the cost of healthcare, and improves the overall health of populations.

We pride ourselves in identifying talented, driven professionals who are ready to hit the ground running with creative problem-solving skills and an innovative mindset. Our culture demands Grit, Humility, Integrity, Results Orientation, a Winning Attitude, and a strong Drive to Excellence.

Headquartered in Raleigh, NC and Montreal, Intelerad has nearly 800 employees located in offices across six countries. The company empowers nearly 2,000 healthcare organizations around the world with the speed, scalability, and simplicity needed to increase business performance while, most importantly, improving patient outcomes. Intelerad’s modern enterprise solutions have been acknowledged by a Best in KLAS recognition, ranking #1 for PACS Asia/Oceania in the 2021 Best in KLAS: Global Software (Non-US) report.

Job Description

Purpose:

The Renewals team at Intelerad Medical Systems is of strategic importance to the company. The Renewals Analyst will play an integral role by producing, amending, and maintaining client data and documentation within our systems. This individual will support our Renewals Specialist throughout the Renewals cycle ensuring that clients receive accurate renewal information in a timely manner. The Renewals Analyst will collaborate cross-functionally with our Renewals, Customer Success, Legal, and Sales teams to ensure all data is managed effectively and accessible when required. The ideal candidate will be extremely organized and detail-oriented.

Job Description:

• Perform administrative activities related to a client’s Renewal cycle to maintain accurate records, keeping track of any contract updates and renewals.
• Transfer information/data from contracts, quotes, emails, and other legal documents to Salesforce
• Provide direct support to Renewals Team building quotes
• Create and maintain regular reports and dashboards for management on renewal performance, including key metrics such as renewal rates, churn rates, and revenue retained.
• Oversee Salesforce maintenance related to the suspension of services, termination of the agreement, and renewal processes for clients whose contract term has lapsed
• Communicate effectively to key stakeholders throughout the Renewal process providing relevant information
• Maintain accurate pricing and contract terms within databases
• Prepare the renewal letters, quotations, and other client notifications
• Assist in exploring and implementing tools and technologies that can streamline the renewal process.

Qualifications

• 1-2 years experience in a Renewal, Finance, or Contract Administrator role in the software industry
• Analytical and data-driven mindset
• Experience in data entry, pricing, procurement, and/or contract management
• Excellent knowledge of Salesforce and Excel is required
• Great attention to detail
• Extremely organized
• Strong communicator
• Results-driven, self-motivated, proactive
• Make well-informed decisions with minimal oversight

Additional Information

You will be asked to complete an aptitude and personality assessment upon applying

Intelerad is committed to the principles of equal employment. We are committed to complying with all federal, state and local laws providing equal employment opportunities and all other employment laws and regulations. Applicants, employees and former employees are protected from employment discrimination based on race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age (40 or older), disability and genetic information (including family medical history). Intelerad is dedicated to the fulfillment of this policy regarding all aspects of employment, including but not limited to recruiting, hiring, placement, transfer, training, promotion, rates of pay, and other compensation, termination, and all other terms, conditions, and privileges of employment.

Additional Information

• Competitive salaries
• Employee recognition program
• Employee referral program
• Flexible hours
• Comprehensive insurance plan
• Training & skills upgrading
• Social events
• Dynamic culture