Senior Renewals Account Manager

As part of the Life Science & Healthcare sales team, you will assist our customers on their path to exciting new discoveries in pharma and healthcare. Through supporting the renewal and development of our growing subscription base, you will have the opportunity to develop your sales skills in life science while playing a critical role in driving growth and innovation.

You will report to the Director of Subscriptions for the Americas who leads the 100M+ regional business and will focus primarily on your own book of business while also having the opportunity to collaborate with account managers (AMs) and product teams to deliver on total subscription targets for assigned territories. Experience of selling to R&D, Clinical, Regulatory, commercial and market access persona’s across the Pharmaceutical and Life Science/Healthcare Ecosystem is essential.

About You

• Bachelor’s degree in Science, or related field, or equivalent, relevant work experience.
• Minimum of seven years direct sales experience with three years experience in life science.
• Prior experience with selling subscriptions both renewal sales and new business is preferred

It would be great if you also had . . .  

• General knowledge and understanding of utilizing SFDC
• Demonstrated track record of exceeding sales targets
• Experience using sales enablement tools such as outreach, zoom info and Linked in Sales Navigator
• Demonstrated ability to understand customer workflows and priorities and translate these into opportunities

What will you be doing in this role? 

• Own the 12 month process of the subscription life cycle inclusive on onboarding, quarterly account reviews, budgeting and renewal negotiation inclusive on contract execution
• Grow new business subscriptions through identifying and managing up-sell and cross-sell opportunity during or at the point of renewal
• Continually identify directional risk in your subscription book of business and implement risk mitigation plans in conjunction with matrix of internal resources inclusive of product owners, solution experts, account manager and trainings teams
• Analysis of lost clients and key involvement in winback strategy
• Directly negotiate and secure required price increase on renewals and strive for multi-year agreements
• Successful completion of continuous enablement program to meet requirements of role
• Manage renewal process and total subscription opportunities in CRM
• Client usage review and drive adoption of our solutions across customer base
• Provide accurate weekly forecasts for territory total subscription business
• Build strong relationships with territory AMs and Product team

About the Team   

This is a dynamic team with members who approach our work with a positive attitude, enthusiasm, and skill.  Clarivate’s present growth provides for a variety of opportunities for personal achievement and career advancement in a fast paced and flexible hybrid environment.

Hours of Work  

Core business hours in your time zone with the flexibility to support global clients in other time zones as needed.

This position can be performed remotely or near any of our US offices

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#LI Hybrid

Clarivate is an Equal Opportunity Employer Vets/Minorities/Women/Disabled