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InstacartIN

Benefits Program Coordinator

Instacart is the North American leader in online grocery delivery.

Instacart

Employee count: 5000+

Salary: 77k-104k USD

United States only

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We're transforming the grocery industry

At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.

Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.

Instacart is a Flex First team

There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.

Overview

About the Role - In this role, you’ll support the smooth operation of our company’s benefits programs. By assisting with day-to-day tasks, you’ll help ensure our benefits align with employee needs, company objectives, and compliance standards. Your contributions will enhance the overall benefits experience, making a positive impact on our employees’ well-being and satisfaction.

About the Team - The Benefits team is at the heart of our people strategy, ensuring our employees feel supported, informed, and empowered by world-class benefits programs. We work cross-functionally with People Analytics, People Operations, People Technology, and external stakeholders to innovate and optimize key benefits initiatives. Strategic programs range from Health and Welfare benefits to Mental Health and Financial Wellness. Innovation, engagement and efficiency are top of mind for this team as they play an essential role in shaping a workplace and culture where everyone thrives together.

About the Job

  • Assist with the administration of various benefit and leave of absence programs which include medical, dental, vision, disability, life insurance, pre-tax benefits and COBRA.
  • Serve as the first point of contact for HR and employees for various benefit issues such as coverage, enrollment eligibility, qualifying life event changes, claims and other benefit matters
  • Audit weekly benefit deductions and EDI File feeds and coordinate with HRIS team, benefit vendors and payroll when necessary.
  • Prepare, run and distribute ad hoc data reports through HRIS system
  • Provide backup support to Benefits Analyst
  • Prepare and maintain employee benefit files and presentations
  • Assist with benefit configuration in workday system and corresponding testing
  • Support compliance reporting and procedures in accordance with ERISA, Section 125 and ACA
  • Contribute to the preparation and execution of annual open enrollment processes

About You

Minimum Qualifications

  • Experience in 401(k) plan administration, including compliance testing and audits.
  • Prior experience in data analytics with hands-on experience using AI and predictive tools.
  • Proficiency in creating clear, impactful data visualizations, dashboards, and reports.
  • Solid working knowledge of benefit regulations such as ERISA, ACA, and HIPAA.
  • Problem-solving skills with the ability to manage complex, detail-oriented tasks.
  • Excellent communication and collaboration skills to work effectively with internal teams and external vendors.

Preferred Qualifications

  • Certification in HR or Benefits Management (e.g., CEBS, SPHR, SHRM-CP).
  • Experience managing and integrating benefits during mergers and acquisitions.
  • Prior success in using AI to optimize benefits operations and enhance outcomes.
  • Proven ability to navigate complex decision-making situations while maintaining compliance.

Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here.

Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here.

For US based candidates, the base pay ranges for a successful candidate are listed below.

CA, NY, CT, NJ
$94,000$104,000 USD
WA
$90,000$100,000 USD
OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI
$86,000$96,000 USD
All other states
$77,000$86,000 USD

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Mid-level

Salary

Salary: 77k-104k USD

Location requirements

Hiring timezones

United States +/- 0 hours

About Instacart

Learn more about Instacart and their company culture.

View company profile

Instacart is the North American leader in online grocery delivery. Instacart shoppers offer same-day delivery and pickup services to bring fresh groceries and everyday essentials to busy people and families across the U.S. and Canada. Instacart has partnered with more than 500 beloved national, regional and local retailers to deliver from nearly 40,000 stores across more than 5,500 cities in North America. Instacart’s delivery service is available to more than 85% of U.S. households and 70% of Canadian households. The company's cutting-edge enterprise technology also powers the ecommerce platforms of some of the world's biggest retail players, supporting their white-label websites, applications and delivery solutions. Instacart offers an Instacart Express membership for unlimited free delivery on orders over $35.

Our teams are small, nimble, and cross-functional in nature. We are looking for folks who are looking for a high-impact role, and able to jump in right away and help us shape the future of Instacart.

Equal Opportunity

Instacart is committed to fostering a diverse work environment and proud to be an equal opportunity employer. As we highly value diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of race, religion, color, national origin, gender, gender expression , sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law.

Employee benefits

Learn about the employee benefits and perks provided at Instacart.

View benefits

Disability insurance

We have disability insurance.

Life insurance

We offer life insurance so you don't have to worry.

Equity benefits

Every employee gets equity, so you are rewarded for your best work.

Community Connection

Support the communities you care about with volunteer weeks and get involved with our social impact program, Instacart Serves.

View Instacart's employee benefits
Claim this profileInstacart logoIN

Instacart

Company size

5000+ employees

Founded in

2012

Chief executive officer

Fidji Simo

Employees live in

View company profile

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Instacart hiring Benefits Program Coordinator • Remote (Work from Home) | Himalayas