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InspireIN

HR Operations Coordinator

Inspire Brands is a leading multi-brand restaurant company founded in 2018, focused on growth and innovation among its diverse portfolio of popular fast-food chains.

Inspire

Employee count: 5000+

Georgia only

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Provide support for all HR functions across the Inspire Brands Operations and Support Centers. Ensure compliance throughout all Inspire Brands affiliates and protect the company with consistency, adherence to regulations and laws. This position will also be responsible for defined processes within Talent Management and various administrative tasks as assigned. ThePeople LinkSpecialist will develop a working knowledge of Background Checks, the I-9 process, and data integrity.

RESPONSIBILITIES

Provide general Human Resources support to team members and field managers by applying basic knowledge of HR concepts and procedures via multiple contact formats. Answer incoming calls and respond to incoming written inquiries to provide general HR support to all team members on all HR related systems and processes and procedures including:

  • Employee Relations
  • HRIS System Access
  • E Verify / I-9 Compliance
  • PTO
  • Background Checks
  • Learning Management Systems

Prioritize and support administrative work for various Human Resources departments

Maintainenterprise Employee Case Management System, which includes:

  • Monitor Employee Systems for critical issues and escalate asrequired
  • Ensure cases are completed and closed per SLAs

Respond to/Provide administrative HR support for incoming employment-related subpoenas & security clearance responses

Manage compliance forterminatedteam member files and manage active manager files

Respond to Unemployment claims,appealsand hearings

Act as a back-up for the onboarding process in the Support Centers

Perform miscellaneous administrative tasks as necessary andparticipatewith special projects, as needed

EDUCATION QUALIFICATIONS

  • A two-year associate/technical degree in Human Resources or equivalent experience and training

EXPERIENCE QUALIFICATION

  • Prior experience using HR systems

REQUIRED KNOWLEDGE,SKILLSor ABILITIES

  • Effective verbal and written communication
  • Basic problem solving
  • Effective time management
  • Excellent customer service
  • Proficient with Microsoft Office suite
  • Ability tomaintainconfidential information
  • Able to execute pre-defined processes from detailed written or verbal instructions and apply knowledge of the process for follow-up and troubleshooting
Inspire is a multi-brand restaurant company whose portfolio includes more than 33,000 Arby’s, Baskin-Robbins, Buffalo Wild Wings, Dunkin’, Jimmy John’s, and SONIC restaurants worldwide.

We’re made up of some of the world’s most iconic restaurant brands, but we’re much more than just a restaurant company. We’re a team of hundreds of thousands who individually and collectively are changing the way people eat, drink, and gather around the table. We know that food is much more than a staple—it’s an experience. At Inspire, that’s our purpose: to ignite and nourish flavorful experiences.

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Job type

Full Time

Experience level

Location requirements

Hiring timezones

Georgia +/- 0 hours

About Inspire

Learn more about Inspire and their company culture.

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Inspire Brands is a multi-brand restaurant company founded in February 2018, with a vision to invigorate great brands and drive their long-term growth. Located in Atlanta, Georgia, our diverse portfolio includes over 32,600 locations of well-known brands such as Arby’s, Buffalo Wild Wings, Dunkin', Baskin-Robbins, Jimmy John's, and SONIC Drive-In. Each of these brands holds a unique position in the market, catering to a variety of consumer tastes and preferences.

Our company was born out of a commitment to respond to the changing dynamics of the restaurant industry, leveraging the strengths of each brand to create a unified platform for innovation and expansion. With a team of approximately 675,000 company and franchise team members, we strive to deliver exceptional dining experiences while also making a meaningful impact on our communities. In 2023 alone, our operations contributed more than $11 billion to the U.S. economy. We believe that inspiring leadership and a culture of collaboration are vital to our mission of nurturing each brand and enhancing the overall guest experience.

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Inspire

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