Project Coordinator

🌍 Project Coordinator (Arabic + English Speaker) | 30 hours/week (Sun–Thu)
CET or EST working hours available

Are you passionate about customer success, technology, and delivering exceptional client experiences? Do you thrive in fast-paced environments where communication, coordination, and problem-solving are key? We’re looking for a proactive Project Coordinator to help guide customers through an exciting digital transformation journey in corporate learning.

🚀 About the Company

Our client is a fast-growing global technology company at the forefront of applying artificial intelligence to transform how organizations learn and develop their people. Their innovative platform delivers personalized, engaging, and continuous learning experiences for employees worldwide. Trusted by leading Fortune 500 and 2000 companies, they help organizations build smarter, more effective learning environments. With a strong focus on innovation and customer success, they are reshaping the future of corporate education.

⭐ The Opportunity

As a Project Coordinator, you will play a central role in supporting new customers from onboarding through to successful product launch. You’ll collaborate with internal experts and client stakeholders to ensure projects run smoothly and customer support remains proactive, responsive, and effective.

You’ll act as the key connection point between teams — coordinating activities, managing expectations, and ensuring a seamless customer journey.

🎯 Key Responsibilities

• Support customers in using the company’s learning platform

• Conduct 1:1 meetings, trainings, and troubleshooting sessions

• Set up and manage project plans using established templates

• Proactively follow up on project progress and deadlines

• Schedule meetings and prepare agendas

• Respond to customer requests via email

• Identify and report bugs

• Provide product feedback and recommendations

• Collaborate with stakeholders to solve challenges efficiently

✅ What We’re Looking For

• 2+ years of project management, customer support, or client-facing experience

• Native-level fluency in English and strong Arabic language skills

• Excellent communication and expectation management abilities

• Strong meeting facilitation skills

• Critical and creative problem-solving mindset

• Growth mindset with a coaching-oriented approach

• Ability to work with diverse topics and stakeholders

• Strong time management and ability to meet deadlines

• Quick learner who can work independently after onboarding

🌟 What Makes You Successful in This Role

• Highly organized and detail-oriented

• Flexible thinker who adapts quickly

• Customer-focused and solution-driven

• Confident communicator who enjoys collaboration

⏰ Working Schedule

• 30 hours per week (Sunday–Thursday)

• Opportunities available for CET and EST working hours (please indicate your preference when applying)

If you enjoy connecting people, solving problems, and supporting innovative technology that transforms how organizations learn — we’d love to hear from you.