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InforIN

Product Support Analyst (Finance)

Infor is a leading provider of cloud-based enterprise software tailored to specific industries, leveraging advanced technologies.

Infor

Employee count: 501-1000

India only

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Product Support Analyst (Finance) role is ideal for a proactive problem solver with deep Finance domain expertise and strong functional and technical understanding of Infor ERP XA systems.

Requirements

  • Resolve customer issues using advanced troubleshooting skills
  • Provide high-quality, professional customer experience
  • Create and maintain knowledge content
  • Adhere to case management standards
  • Develop advanced application knowledge
  • Refer complex issues to other support analysts
  • Maintain courteous and accurate communication
  • Participate in special projects or assignments
  • Provide 24/7 on-call support on a rotational basis

Benefits

  • Professional growth opportunities
  • Challenging and rewarding work environment
  • Competitive salary and benefits
  • Opportunities for career advancement

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Mid-level

Location requirements

India

Hiring timezones

India +/- 0 hours

Job categories

Financial Software Support JobsFinancial Application Support SpecialistCustomer Support AnalystProduct Support JobsProduct Support Specialist

Skills

Infor XA

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About Infor

Learn more about Infor and their company culture.

View company profile

Meet Infor
Market-leading enterprise software – built for your industry.
Infor is a global leader in cloud-based, industry-specific enterprise software. Our solutions combine deep industry expertise with cutting-edge technology – such as generative AI, machine learning, and advanced analytics – to help our customers innovate and lead.

See why more than 60,000 organizations in many different industries trust Infor. Industry-specific software built for better business includes sectors like Aerospace & Defense, Automotive, Distribution, Fashion, Food & Beverage, Healthcare, and Industrial Manufacturing. With Enterprise Applications for every business need, Infor offers solutions for ERP, SCM, HCM, financial management, and sustainability. Infor is recognized as a leader in the 2024 Gartner® Magic Quadrant™ for Cloud ERP and Warehouse Management Systems. Explore our cloud solutions and see how we can transform your business processes with security, speed, and agility.

Claim this profileInfor logoIN

Infor

Company size

501-1000 employees

Founded in

2002

Markets

Enterprise SoftwareCloud ComputingArtificial IntelligenceMachine LearningEnterprise Resource Planning (ERP)Supply Chain Management (SCM)Human Capital Management (HCM)Financial ManagementIndustry Specific Softwareadvanced analytics

Employees live in

United States
View company profile

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