Info-Tech Research GroupIG

Inside Account Executive - HR Division

Info-Tech Research Group is a leading IT research and advisory firm founded in 1997, serving over 30,000 IT professionals globally with actionable insights and methodologies.

Info-Tech Research Group

Employee count: 1001-5000

Canada only

Are you an HR sales professional looking for a new challenge? McLean & Company, a division of Info-Tech Research Group, is hiring HR sales professionals to help us continue to grow our membership and help HR leaders and their teams succeed. We offer uncapped commission with generous base, great perks including a yearly trip/bonus for top performers, and a vibrant and collaborative company culture.

In short - we are an interesting place to work and we reward hard work / sales talent. For the past 20 years, we have seen year over year growth and to support that, McLean & Company is looking to add additional sales professionals to the team.

Position Summary

The Inside Account Executive - HR Division is a hybrid Account Management/Account Executive role focused on ensuring our clients are serviced and renew year-over-year while also leveraging personal and professional networks, working marketing leads, cold calls, referrals and contact moves to new organizations. The successful candidate will ensure there is strategic alignment with HR Executives and the McLean & Company resource pool, including software, analytics, advisory, and research.

Major Responsibilities

  • Proactively manage accounts by conducting regular service calls with clients to ensure alignment and drive usage of the McLean membership.
  • Work marketing leads and conduct warm / cold calls into your territory to book onsite sales presentations with prospective clients.
  • Support cross-functional communication and collaborate with our Research and Product Teams.
  • Grow revenue by actively identifying referrals through personal, professional and client networks as well as pursue sales opportunities with former clients when they move to a new company.
  • Identify client needs that align with our Workshop, Executive Services, Consulting, and Training offerings.
  • Solicit feedback and testimonials from current accounts.
  • Record client details and account notes in CRM system. Follow internal reporting processes.

Education and Experience

  • Post-secondary education – minimum College Diploma
  • 2 years B2B sales + University Degree or
  • 5 years B2B sales + College Diploma

Skills

  • Account Management: Engaging and managing ongoing needs of clients. Engaging clients in meaningful conversations often focused on strategy, alignment, and operational excellence.
  • Opportunity Identification: Need to be actively identifying opportunities within accounts and grow account base through opportunities related to/connected with current accounts. Follow up with former clients when they move to a different company; referrals; getting involved in networks (growing personal/professional network).
  • Organizational Skills: Keeping track of clients that move companies; record keeping (proposals); managing multiple calls in a day. Effective management of process, documentation and scheduling.
  • Business Acumen: General understanding of business and business language.
  • Active Listening: Ability to understand client needs.

McLean & Company is a division of Info-Tech Research Group. Info-Tech Research Group is an equal opportunity employer committed to diversity and inclusion and does not discriminate on the basis of any legally protected status or characteristic including Minority/Female/Sexual Orientation/Gender Identity/Disability and Veteran status and are pleased to consider all qualified applicants. To that end, upon request, ITRG will ensure, to the extent possible, that accommodation be made available to applicants throughout the recruitment and hiring process.

About the job

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Job type

Full Time

Experience level

Mid-level

Location requirements

Hiring timezones

Canada +/- 0 hours

About Info-Tech Research Group

Learn more about Info-Tech Research Group and their company culture.

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Founded in 1997, Info-Tech Research Group is a leading information technology research and advisory firm dedicated to empowering IT leaders with actionable insights and resources. We strive to help organizations improve IT performance through our extensive research, templates, and industry methodologies. Our primary mission is to enable members to make informed decisions that yield measurable results.

With a membership of over 30,000 IT professionals, our headquarters is located in London, Ontario. We also maintain offices in several cities, including Toronto, Las Vegas, and Sydney. Our skilled team of over 1,400 employees is committed to delivering tailored solutions for today's unique IT challenges. By offering step-by-step frameworks, our members can efficiently manage core IT processes and build sustainable strategies for success.

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