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Independence Health SystemIS

CARE CENTER AGENT

Independence Health System is a leading not-for-profit healthcare provider in Western Pennsylvania, formed by the merger of Excela Health and Butler Health System, offering comprehensive acute and outpatient care.

Independence Health System

Employee count: 5000+

United States only

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The Care Center Agent acts as the first point of contact for patients to meet their needs for information, support, and assistance by phone. They are responsible for scheduling office appointments, maintaining scheduling systems, obtaining referrals and authorizations, and verifying insurance information.

Requirements

  • High School Diploma or equivalent
  • Medical Terminology preferred
  • One year experience in a switchboard, medical practice, or call center preferred
  • Proven basic computer skills and ability to type 35 words per minute

Benefits

  • Health benefits
  • Paid time off
  • 401k plan

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Location requirements

Hiring timezones

United States +/- 0 hours

About Independence Health System

Learn more about Independence Health System and their company culture.

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At the heart of Independence Health System lies a profound commitment to 'improving the health and well-being of every life we touch.' Born from the strategic merger of Excela Health and Butler Health System in January 2023, our organization represents a transformative chapter in Western Pennsylvania's healthcare landscape. We are not merely a network of hospitals; we are a community-centered ecosystem dedicated to providing locally controlled, high-quality care that eliminates the need for patients to travel far from home. Our culture is built upon a foundation of compassion, integrity, and collaboration, where every physician, nurse, and staff member plays a vital role in delivering patient-centric excellence.

With a rich legacy dating back to the founding of our predecessor institutions, Independence Health System now stands as the third-largest health system in the region, employing over 7,300 dedicated professionals and credentialing more than 1,000 physicians. We proudly operate five main hospital campuses—Butler Memorial, Clarion, Frick, Latrobe, and Westmoreland—alongside numerous outpatient facilities. Our mission extends beyond clinical treatment to encompass a holistic approach to wellness, evidenced by our recognition as one of the 'Healthiest 100 Workplaces in America.' We foster an environment where innovation meets empathy, ensuring that advanced medical technologies and evidence-based practices are accessible to the 750,000 residents we serve across ten counties.

Employee benefits

Learn about the employee benefits and perks provided at Independence Health System.

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Life Insurance

Life insurance coverage provided for employees.

Retirement Savings Plan

403(b) retirement savings plan for eligible employees.

Paid Time Off

Paid time off (PTO) for vacation, personal, and sick days.

Flexible Spending Accounts

FSA options available for healthcare and dependent care expenses.

View Independence Health System's employee benefits
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Independence Health System

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