Included HealthIH

Senior Backend Engineer, Guide Team

Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical.

Included Health

Employee count: 1001-5000

Salary: 130k-232k USD

United States only
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About The Role:

As a Sr. Software Engineer, you will develop and maintain our product and services that enable millions of users to navigate to the next step in their healthcare journey. Your contributions will have a direct impact on our team’s and Included Health’s mission. You’ll have ample opportunity to independently lead up projects that have high impact for our members. You will also be expected to be a key participant and driver of technical debates regarding new technologies, service architecture, and high-leverage ways to reduce and maintain tech debt, as well as executing on those efforts. You’ll be great for this role if you love delivering delightful experiences for users, celebrate end-to-end ownership, and enjoy collaborating with your colleagues in engineering, product, design, and data science. You’ll also be a great fit if you enjoy backend development.

Our Team’s Impact:

The Guide team builds convenient, simple, and personalized tools and experiences that help members with a broad range of needs they encounter across their healthcare experience. From understanding insurance plans and coverage, to managing appointments and medications, to understanding claims and getting help with bills, to finding the right healthcare provider and benefit, we take what is painful and disconnected about healthcare, and turn it into a seamless, personalized, and empowering experience that makes it easier for our members to make good decisions and get the best possible care.

What You'll Do:

  • Be a thought partner within a cross functional team to identify the right solutions to build for our Guide Team products.
  • Help us evolve and improve the architecture, performance, and operability of our systems.
  • Drive features and products through the full development lifecycle.
  • Collaborate with tight-knit teams - teach us what you know and learn from us.
  • Mentor other engineers on a variety of topics: engineering standard methodologies (coding, frameworks, architecture, CI/CD), project management (task planning), and career growth.
  • Take the lead in identifying, defining, and implementing impactful work

Your Qualifications:

  • Proven track record of building complex, scalable and reliable services for and leadership experience.
  • Analytical, problem-solving and troubleshooting skills.
  • Hands-on experience with backend development
  • Experience creating and maintaining APIs (REST, GraphQL, etc.).
  • Modeling real-world data in both RDBMS and NoSQL persistence layers.
  • Experience in our current technologies is a bonus: Go, Python/Django, Rails, GraphQL, Docker, AWS
The United States new hire base salary target ranges for this full-time position are:
Zone A: 156,200 - 232,400 + equity + benefits
Zone B: 130,200 - 193,650 + equity + benefits
This range reflects the minimum and maximum target for new hire salaries for candidates based on their respective Zone. Below is additional information on Included Health's commitment to maintaining transparent and equitable compensation practices across our distinct geographic zones.
Starting base salary for the successful candidate will depend on several job-related factors, unique to each candidate, which may include, but not limited to, education; training; skill set; years and depth of experience; certifications and licensure; business needs; internal peer equity; organizational considerations; and alignment with geographic and market data. Compensation structures and ranges are tailored to each zone's unique market conditions to ensure that all employees receive fair and competitive compensation based on their roles and locations. Your Recruiter can share details of your geographic alignment upon inquiry.
In addition to receiving a competitive pay, the compensation package may include, depending on the role, the following:
Remote-first culture
401(k) savings plan through FidelityComprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)
Full suite of Included Health telemedicine (e.g. behavioral health, urgent care, etc.) and health care navigation products and services offered at no cost for employees and dependents
Generous Paid Time Off ("PTO") and Discretionary Time Off (“DTO")
12 weeks of 100% Paid Parental leave
Up to $25,000 Fertility and Family Building Benefit Compassionate Leave (paid leave for employees who experience a failed pregnancy, surrogacy, adoption or fertility treatment)
11 Holidays Paid with one Floating Paid Holiday
Work-From-Home reimbursement to support team collaboration and effective home office work
24 hours of Paid Volunteer Time Off (“VTO”) Per Year to Volunteer with Charitable Organizations
Your recruiter will share more about the benefits package for your role during the hiring process.

About Included Health

Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more atincludedhealth.com.
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Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants in accordance with the San Francisco Fair Chance Ordinance.

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About the job

Apply before

May 11, 2024

Posted on

Mar 14, 2024

Job type

Full Time

Experience level

Senior

Salary

Salary: 130k-232k USD

Location requirements

Hiring timezones

United States +/- 0 hours

About Included Health

Learn more about Included Health and their company culture.

View company profile

Welcome to the future of healthcare.

Good health can be easier. Healthcare shouldn’t feel like a fight. And you don’t have to do it alone. We’re here to help.

With comprehensive and convenient care, from urgent care to primary care, specialty care to behavioral health. All included.

With high-quality care and expertise when you need it: in person or virtually, in a personalized way, 24/7. All included.

With high-tech and high touch experiences, whoever and wherever you are. All included.

Our mission is to raise the standard of healthcare for everyone. We measure ourselves on outcomes, not promises, whatever the issue - acute or chronic, physical or behavioral, in-person or virtual. It’s all included.

Welcome to the future of healthcare, Included Health.

Our values are at the core of everything we do.

  • We put the member first: Members are the center of our universe. We take the member’s call, hanging up on the boss if we need to. We work together to achieve health outcomes and member moments worth celebrating. We advocate for a healthcare system that works for everyone.

  • We're here for outcomes: We know that effort is not a substitute for impact. We reward problem solving, removing obstacles and getting it done with integrity. We take accountability for our outcomes, good or bad.

  • We seek diverse perspectives: Diverse voices make a meeting. We walk away from the echo chamber. We create space for different points of view and bring data to inform our thinking. We speak with candor, debate with respect, listen to feedback and follow through with action.

  • We value change: We know change is our opportunity and adaptation is our super power. We move towards gray spaces, understanding that we may not get it right the first time. We manage ambiguity and are always ready to take on new challenges. We are lifelong learners.

  • We lead the way: We ask ourselves every day, “is there a better way?” We work together to spark innovation, break down barriers and make wise bets. We encourage unconventional thinking that inspires and works to solve complex problems.

Diversity, Equity & Inclusion

We’re committed to creating teams that reflect the diversity of our members and ensuring a welcoming and inclusive workplace for people of all backgrounds, beliefs and identities. We’re proud to support our employee resource groups for Women, People of Color, Parents, members of the LGBTQ+ community, and more.

Employee benefits

Learn about the employee benefits and perks provided at Included Health.

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Company events

We have company sponsored family events!

Life insurance

Life insurance so you don't have to worry.

Life insurance

Life insurance so you don't have to worry.

Equity benefits

Equity, so you are rewarded for your best work.

View Included Health's employee benefits
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Included Health

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