Technical Product Manager - Integrations

Department: Technical Product Manager, Integrations

Reports to: SVP, Product | Ascend

Exemption Status: Full-time, exempt

As the Technical Product Manager, Integrations for Ascend—our flagship omnichannel engagement platform—you will own the strategy and delivery of scalable, reusable integrations that power seamless experiences for healthcare professionals and pharma partners. You will work at the intersection of product, engineering, and partner teams to ensure Ascend integrates securely and efficiently with critical systems including SSO, identity management, and API-based data exchanges.

You’ll collaborate with engineering, design, data, sales, marketing, customer success, and external partners to deliver integrations that expand Ascend’s reach, enhance security and compliance, and accelerate adoption across the healthcare ecosystem.

Key Responsibilities

Product Vision, Execution, Delivery

• Define and evolve the integration strategy for Ascend’s platform, ensuring scalability, reusability, and alignment with business goals.
• Translate technical requirements (e.g., SSO, identity management, and API-based integrations) into a prioritized roadmap.
• Partner with engineering to design and deliver secure, high-quality integrations that support HCP and pharma workflows.
• Ensure integration initiatives move from concept to launch with clear documentation, repeatable delivery processes, and measurable success criteria.
• Maintain awareness of evolving interoperability standards, regulatory requirements, and best practices in healthcare IT.

Customer Market Insights

• Engage with customers, partners, and internal teams to understand integration needs and pain points.
• Anticipate emerging requirements for interoperability and prioritize features that increase adoption and stickiness.
• Champion the technical user experience by ensuring integrations are reliable, easy to implement, and well supported.

Partnership Monetization

• Collaborate with commercial and partner teams to expand Ascend’s ecosystem through integrations with a variety of third-party systems.
• Define success metrics and documentation to enable repeatable integration rollouts and partner enablement.
• Ensure all integrations align with healthcare regulatory, privacy, and security standards.

Qualifications Experience

• 5+ years of product management experience, with at least 3 years focused on technical products and integrations.
• Proven success managing platform-level integrations in health tech, SaaS, or enterprise software.
• Hands-on familiarity with SSO, identity management, and API-driven integrations, ideally in regulated healthcare or life sciences environments.
• Strong understanding of interoperability standards (e.g., HL7, FHIR) and data security frameworks (HIPAA, SOC 2, HITRUST).
• Excellent collaboration and communication skills; able to work closely with engineering teams on technical details while aligning stakeholders on business impact.
• Experience in high-growth startup or scale-up environments; comfortable building scalable frameworks in fast-paced, evolving contexts.
• Nice to have: prior experience with CRM/ERP integration, partner ecosystems, or developer-facing platforms.

Benefits

Impiricus focuses on taking care of our teammates’ professional and personal growth and well-being.

Healthcare: Medical, dental, and vision coverage for you and your dependents + on-demand healthcare concierge
HSA, FSA DCFSA: Pre-tax savings options for healthcare and dependent care, with monthly employer contributions to HSA (if enrolled in a high-deductible plan)
Coverage Protection: 100% paid short- and long-term disability, plus life and ADD insurance
Flexible Time Off: Take the time you need with a flexible vacation policy — recharge your batteries your way
Parental Leave: 12 weeks of paid leave to spend time with your newborn, adopted, or foster child (available after 6 months)
Your Work, Your Way: If you’re close to an office, we encourage spending some time in-person to collaborate and connect. If not, remote is always an option.
Home Office Setup: We’ll ship you the gear you need to create a comfortable workspace at home.
401(k): Save for your future with tax advantages (and company match!)

Impiricus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.