Senior Planner

Remote, US & NEOM, Saudi Arabia

Position Summary:

The IEM International Crisis Management (ICM) Division is looking for aSenior Planner with extensive Emergency Medical Services (EMS) experience.

The Senior Planner-EMS will be responsible for leading the planning tasks for EMS and emergency response efforts in NEOM. The successful candidate will work directly with project leadership, US-based project teams, NEOM-based project teams, and other identified emergency services representatives at all levels of government to implement a regional strategic vision for enhanced EMS in NEOM.

Primary Location:

• Candidate can originate from anywhere in the United States.
• Candidate will work remotely from home or personal office location. Periodic deployment abroad for project assignments will be required. In addition, this position may require work on weekends, holidays, or in excess of 40 hours per week.
• All remote work environments require the ability to maintain minimum Internet speeds of 25 Mbps upload and 3 Mbps download, as well as a ping rate of 100ms or less during working hours, regardless of the type and number of devices using your Internet connection. The candidate must have account privileges and access to an Internet service provider account for the purposes of maintaining the Internet connection, if needed.

Travel Requirements:

• This position requires travel both stateside and abroad to complete work assignments or attend meetings. Deployment abroad can range from 1-3 weeks to 1-3 months depending on project assignments.

Physical Requirements:

Working conditions may include extensive walking and standing for long periods of time; prolonged exposure to excessive heat and cold; prolonged sun exposure; working in active construction sites, small places, tunnels, and ditches; and other potential risks or exposures.

Essential Functions:

As a Senior Planner-EMS, the candidate will be a key member of the International Crisis Management team, both stateside and abroad. The candidate will be responsible for, but not limited to, the following.

• Work directly with client stakeholders, project leadership, US-based project teams, NEOM-based project teams, and other identified emergency services representatives at all levels of government to implement a regional strategic vision for EMS in NEOM.
• Coordinate with the project leadership to ensure all aspects of specific tasks are completed by deadlines.
• Coordinate with other emergency response agencies to support to development and implementation of EMS (i.e., 911 dispatch, Fire, public safety, etc.).
• Lead the planning tasks for EMS efforts in NEOM to ensure international standards are not only met but exceeded. Prepare status reports of specific project tasks for project leadership.
• Exercise independent judgement in coordination and advice to EMS representatives within the limits of applicable international standards, regulations, policies, and procedures.

• Oversee compliance with standards of performance, safety policies, and procedures.

• Work closely with EMS and emergency response representatives and navigate emergency response systems and programs.
• Understand the role as an EMS subject matter expert to the client, and approach project tasks with this priority in mind.
• Assist in the conduct HSEEP consistent exercise planning.
• Promote regional coordination and planning mechanisms to identify resources and capabilities to support EMS efforts.
• Assist the project teams in developing emergency response plans and procedures to ensure adherence to relevant national/international standards for EMS, incident management, and emergency management; and enhancing the client’s ability to manage current issues related to emergent threats and hazards.
• Assist in the development of implementation plans to augment resources necessary to build capabilities and maintain reliable and resilient response capabilities.
• Assist in the development and introduction of approved standards and guidelines for a Regional Emergency Services Program.
• Assist in the integration of emerging and state-of-the-art technologies and digital solutions into all aspects of emergency services.
• Work independently and manage time effectively to meet deadlines, as well as the ability to work effectively as an active and contributing team member both stateside and abroad.

Minimum Qualifications:

• 8+ years of relevant work experience with a high level of demonstrable leadership and strategic management skills - including management and leadership of multi-sector, multi-cultural, diverse teams in emergency medical settings.
• Firm understanding of NFPA and ISO standards for EMS.
• Knowledge and skills necessary to stabilize and safely transport patients ranging from non-emergency and routine medical transports to life threatening emergencies.

• Knowledge and skills of the First Responder (uses a limited amount of equipment to perform initial assessment and intervention and is trained to assist other EMS providers) but is also qualified to function as minimum staff for an ambulance.

• Recent experience related to emergency preparedness and response for Mass Casualty Incidents including:
  • Understanding the threats and challenges.
  • Establishing planning processes.
  • Assessing and mitigating vulnerabilities.
  • Establishing response procedures.
  • Planning for recovery.
  • Staying prepared.
• Firm understanding and knowledge on the technical aspects of emergency response systems and programs.

• Experience in leading or participating in assessments, evaluations, after action reviews, emergency preparedness planning or emergency response strategies.

• A proven track record in high-tempo, high-stress environments, including emergency response operations, fleet operations, and related incident response relief efforts, demonstrating an exceptional level of expertise and adaptability.
• Effectively uses geographic knowledge concerning the community and the surrounding vicinity; acquire and retain elementary knowledge of EMS response to hazardous chemicals, liquids, and gases as well as the combustion properties of materials.
• Understanding of current national and/or international emergency management policies, guidance, and plans.
• Knowledge and experience with computers for classroom instruction. Experience using Microsoft Office Suite products, including PowerPoint, MS Word, MS Excel, and SharePoint.

• Ability to learn and apply new technology applications within a reasonable time period.

• Must have valid Passport with at least two years of validity beyond the planned date of entry and at least 2 pages required for entry stamps.
• Pass background check and be able to promptly begin the work Visa process.
• Fluent in verbal and written English language; proficiency in additional languages a plus; ability to work in multi-cultural, multi-ethnic teams.
• Certifications/Training, including, but not limited to:
  • Cardiopulmonary Resuscitation (CPR)
  • Advanced Emergency Medical Technician certification (AEMT)
  • Basic Trauma Life Support (BTLS)/Pre-Hospital Trauma Life Support (PHTLS)
  • An Introduction to the Incident Command System (ICS-100)
  • ICS for Single Resources and Initial Action Incidents (ICS-200)
  • An Introduction to the National Incident Management System (IS-700)
  • National Response Framework, An Introduction (IS-800)
  • Nationally Registered Emergency Medical Technician (NREMT-B) National Incident Management System (NIMS)
  • Mass Casualty Incidents Due to Active Threats and Disaster

Preferred Qualifications:

• Experience in emergency management and understanding of the emergency management process.
• Recent experience in developing emergency response plans for Mass Fatality incidents and/or Disaster Medical Assistance Teams (DMAT).
• Recent experience in Hospital Medical Surge Planning for Mass Casualty Incidents.
• Knowledge and previous experience supporting international clients.
• Fluent in verbal and written Arabic language.
• Certifications/Training:
  • Nationally Registered Paramedic (NREMT-P)
  • Global Emergency Medical Registry (GEMR)
  • Geographic Area Incident Medical Specialist Training (N-9013)
  • Intermediate Incident Command System for Expanding Incidents (ICS-300)
  • Advanced ICS for Command and General Staff (ICS-400)
  • Health care system structure and processes.
  • Homeland Security Exercise and Evaluation Program (HSEEP)
  • Emergency Resource Deployment Planning

Benefits and more:

• 10 paid Holidays
• Vacation Pay
• Sick Pay
• Health, Dental, and Vision
• 401 (K) plan with matching
• Company paid STD and LTD

Why join IEM:

We are a woman owned company in Emergency Management that embraces teamwork, collaboration, flexible performance, actionable solutions, and integrity/ethics. Our work touches everyone. We produce results that matter. Results that save lives – Join us while we build a safe, secure, and resilient world.

Our culture:

IEM believes in the greater good and it is our commitment to attract those who have excellent technical skills, creative minds, and innovative ideas to keep propelling us forward.

IEM is an Equal Opportunity Employer including Vets and Disabled:

We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law.

If you need reasonable accommodation for any part of the employment process, please contact Human Resources and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from Human Resources.