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Senior Director, Digital Delivery

ICF is a global consulting and technology services provider that partners with government and commercial clients to deliver professional services and technology solutions. They address complex challenges in areas like energy, environment, health, and public safety.

ICF

Employee count: 5000+

Salary: 175k-297k USD

United States only

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ICF is seeking a Senior Director, Digital Delivery to oversee and grow vital citizen-facing web systems for federal government clients. This leader will guide the digital delivery practice by shaping vision, developing talent, expanding capabilities, and ensuring consistent, high-quality outcomes across engagements. The Senior Director will provide strategic direction and operational oversight across a diverse portfolio, strengthening client relationships, identifying and pursuing new business opportunities, and leading capture and proposal efforts that expand ICF’s digital impact.

This dynamic role requires exceptional communication, collaboration, and financial management skills, along with the ability to think strategically and execute tactically. The Senior Director will drive the full range of business development activities—from pipeline development and opportunity qualification to capture strategy and proposal leadership—while advancing ICF’s capabilities in digital modernization and public sector transformation.

This is an outstanding opportunity to work with talented and passionate individuals and to grow with a firm that believes in nurturing talent and developing long-term career success.

Essential Duties and Responsibilities

  • Perform continuous risk assessment and mitigation; work with teams to identify and remove resource and technical barriers that impede development
  • Analyze problems, identify core issues, and provide ongoing technical and operational guidance to project/product teams.
  • Manage direct reports as well as a matrixed team, leading cross disciplinary efforts to develop, iterate, and refine digital solutions.
  • Maintain a positive, results-oriented work environment by building partnerships with internal and external partners.
  • Build, mentor, and retain a high-performing team, fostering a culture of collaboration
  • Establish and maintain schedules, product roadmaps and strategic plans
  • Manage budgets, prepare cost estimates, and track resources using financial management tools.
  • Actively communicate with clients to understand and define current needs and priorities
  • Support a full range of business development activities from pipeline development, opportunity qualification, capture strategy, and writing proposals.

Basic Requirements

  •  Bachelor’s degree
  • 10+ years of demonstrated experience in digital portfolio management in the government sector.
  • 7+ years providing strategic technical guidance to clients to include working knowledge of the technical software development process, including Agile methodologies, process, and principles; experience launching digital solutions, including ongoing analysis and continuous product improvements; and proven experience contributing and leading business development activities such as managing and writing proposals and capture efforts
  • Ability to obtain a Public Trust Clearance.

Professional Skills

  • Excellent verbal and written communication skills.
  • Strong financial management skills.
  • Team player with excellent problem-solving and consensus-building skills.

Location

The preferred candidate will be local to the DC metro area. However, qualified remote candidates outside the metro area will be considered within the United States.

Working at ICF

ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer.Together, our employees are empowered to share theirexpertiseand collaborate with others to achieve personal and professional goals. For more information, please read our EEOpolicy.

We will consider for employment qualified applicants with arrest and conviction records.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals withsincerely heldreligious beliefs, in all phases of the application and employment process. To requestan accommodation,please email Candidateaccommodation@icf.com and we will be happy toassist. All information you provide will be kept confidential and will be used only to the extentrequiredto provide needed reasonable accommodations. 

Read more about workplace discrimination rightsor our benefit offerings which are included in the Transparency in (Benefits) CoverageAct.

Candidate AI Usage Policy

At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate orassistwith responses during interviews (whether in-person or virtual) is notpermitted. This policy is in place tomaintainthe integrity and authenticity of the interview process. 

However, we understand that some candidates may require accommodation that involves the use of AI. Ifsuch anaccommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. Weare dedicated to providingthe necessary support to ensure that all candidates have an equal opportunity to succeed. 

Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is:

$174,701.00 - $296,992.00Nationwide Remote Office (US99)

About the job

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Full Time

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Salary

Salary: 175k-297k USD

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United States +/- 0 hours

About ICF

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We are ICF, a global consulting and technology services company. For over 50 years, we've been partnering with clients to help them solve their most complex challenges and navigate change. Our journey began in 1969 when Clarence 'Lucky' Lester, a Tuskegee Airman, along with three U.S. Department of Defense analysts, founded the Inner City Fund. Initially, our mission was to finance and support minority-owned businesses in winning government contracts. However, our consulting expertise soon became our primary strength, leading us to reorganize as a consulting firm named ICF Incorporated. Throughout the 1970s and 1980s, we focused on providing consulting services on energy issues to U.S. federal agencies.

Our growth and evolution have been marked by strategic expansions and a broadening of our service offerings. We went public in 1989 after acquiring Kaiser Engineering, becoming ICF Kaiser and venturing into engineering and construction services. Though ICF and Kaiser later split, our consulting business continued to thrive. In 2006, we became ICF International, reflecting our expanding global presence and the increased scope of our services, which now range from advisory to implementation and improvement. Today, with approximately 9,000 dedicated professionals across more than 90 offices worldwide, we combine deep industry expertise with cutting-edge innovation. We're passionate about making a positive impact and work across diverse sectors including energy, environment, infrastructure, health, education, social programs, public safety, and consumer and financial markets. Our commitment extends to fostering a culture where our employees feel their values align with ours, and where their work truly matters. We strive to be a catalyst for shaping a more resilient and prosperous future for our clients and the communities we serve.

Employee benefits

Learn about the employee benefits and perks provided at ICF.

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401(k) Retirement Matching

ICF offers 401(k) retirement matching.

Pet Insurance

Pet insurance is offered as a benefit.

Flexible Work Arrangements

Flexible work arrangements are offered.

Life Insurance

Life insurance is offered to employees.

View ICF's employee benefits
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ICF

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