United States onlyICF is seeking a Project Coordinator to support the efforts of the PSA Audit Project, in support of the Office of Refugee Resettlement, Administration for Children and Families (ACF), US Department of Health and Human Services (DHHS) program. The PSA Audit Project Coordinator will provide project management, development and maintenance of deliverable trackers, coordination and administrative support to ensure the program achieves deliverables of the contract through research and synthesis of information, meeting and logistical support, and development of processes. The successful candidate will be a self-starter, comfortable working independently, excellent organizational skills and have broad knowledge of information gathering and synthesis.
This role is fully remote. Travel to client sites or ICF offices may be required, but will be minimal.
Key Responsibilities:
Generate and maintain operational tracking logs and reports (Excel/Smartsheet), ensuring accurate, timely, and audit-ready records.
Organize, maintain, and process consultant paperwork.
Manage the project’s mailbox
Complete travel authorization requests and associated costs, ensuring accuracy, completeness, and alignment with internal policies and budget guidelines.
Maintain shared repositories (SharePoint/Teams) by managing folder structures, permissions, uploads, secure link access, and version control.
Review, organize, and synthesize audit documentation and supporting materials for evaluation of compliance with federal standards.
Utilize Excel and Microsoft PowerApps to create audit reports for clients.
Complete quality assurance checks on reports before submitting for client approval.
Work with various members of the project team to create timelines, schedules, and oversee progress to make sure deliverables are met on time.
Support the team’s research and evaluation efforts and assist with tasks as needed, including conducting analysis, and responding to client requests for information.
Assist with project operations, including but not limited to ensuring the timely processing of project related deliverables and implementing ways to streamline processes.
Support process improvement by documenting SOPs, streamlining workflows, and recommending enhancements to improve efficiency and compliance.
Provide onboarding and operational support to new team members and assist with training on tools and standard processes.
Assist in reviewing and synthesizing data for monthly and other contractual reporting periods.
Provide day-to-day support for any relevant tasks and project deliverables including, but not limited to virtual platform support, scheduling and taking notes in meetings.
Complete other duties as assigned by project leadership.
Basic Qualifications:
Bachelor’s degree from an accredited institution. (Substitution: Associate degree and 3 years of relevant experience).
Preferred Qualifications:
Bachelor’s degree in social work, or a related human services area from an accredited institution.
Knowledge of Smartsheet and Power BI
Experience working under a government contract.
Basic research or data analysis skills.
Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Teams) and SharePoint
Professional Skills:
Exceptional writing and research skills and the ability to convey thoughts and ideas clearly and succinctly.
Ability to be flexible, prioritize, manage multiple activities simultaneously, and maintain high-quality results in a fast-paced, changing environment.
Strong team player with the ability to take initiative and work well independently or with a team.
Working at ICF
ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer.Together, our employees are empowered to share theirexpertiseand collaborate with others to achieve personal and professional goals. For more information, please read our EEOpolicy.
We will consider for employment qualified applicants with arrest and conviction records.
Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals withsincerely heldreligious beliefs, in all phases of the application and employment process. To requestan accommodation,please email Candidateaccommodation@icf.com and we will be happy toassist. All information you provide will be kept confidential and will be used only to the extentrequiredto provide needed reasonable accommodations.
Read more about workplace discrimination rightsor our benefit offerings which are included in the Transparency in (Benefits) CoverageAct.
Candidate AI Usage Policy
At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate orassistwith responses during interviews (whether in-person or virtual) is notpermitted. This policy is in place tomaintainthe integrity and authenticity of the interview process.
However, we understand that some candidates may require accommodation that involves the use of AI. Ifsuch anaccommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. Weare dedicated to providingthe necessary support to ensure that all candidates have an equal opportunity to succeed.
Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.
The pay range for this position based on full-time employment is:
$55,665.00 - $94,631.00Nationwide Remote Office (US99)