Creative Operations Specialist (Future Need)

Creative Operations Specialist

Nothing of quality gets produced without someone, somewhere, taking ownership –that’syou. You own the process that links developing striking creative deliverables and strategic, hands-on client management. You are the glue, the amazing enzyme that goes far beyond just managing traffic and communications as a producer, to simply doing whatever necessary to get the best work out of our best people for ICF Next and the client.

Your tools are over-communication, organization, experience, a keen eye that sees traps down the road and steers the work around them, and a personality that encourages collaboration,creativityand professionalism.

If this sounds good,we’dlove to chat. Show us howyou’vedone this before at a large marketing or advertising agency. Talk about the problemsyou’vesolved that are specific to large teams, bigclientsand budgets, and a crazyamountof deliverables. Demonstrate how you and your team are the “glue” sitting at the center of it all – getting the bestoutthe account, creative andclient'steams as a kind ofshow-runner.Looking forwardto the conversation!

About ICF Next

ICF Next brings together strategy, creativity, data, and technology to solve real problems.

We work with organizations facing complex challenges across energy, public health, climate, and more. The work is not just about communication. It is about helping people understand, engage, andtake action.

Our teams build integrated campaigns and experiences that connect with people and hold together across channels. The work needs to be clear, useful, and built to perform. If it does not resonate, it does not work.

As aCreative Operations Specialist,you’ll:

• Support public and private-sector clients who tackle issues like HIV/AIDS, disaster preparedness, human trafficking, climate change, child welfare, and more.

• Act as a liaison between the account team and the creative team to own the creative development process, making sure we get the best work out of the team at maximum efficiency and quality for the company and client.

• Oversee workflow in multiple mediums across the account deliverables list, ensuring version control, edits, internal deadlines, final deadlines, qualitycontroland final release files allare optimized.

• Assistin capture and organic growth estimating in partnership with Ops and Acct Teams.

• Help manage outside vendors such as printers,photographersetc.

• Draft internal and external creative development schedules geared around key milestones and stakeholders, that also allow for the best creative product.

• Audit hours, budgets, staff tomatch againstexpectations and proactive considerations, keeping everything moving smoothly.

You’llneed:

• 5+ years' experience in creative operations, preferably within an agency environment.

• A bachelor’s degree in marketing, advertising,communicationsor equivalent experience in a related field.

Additional Professional Attributes:

• Ability to multi-task and meet tight deadlines.

• Fantastic “soft skills” for managing/collaborating with people.

• Experience in the fulfillment requirements for creative deliverables across media – print, social, digital

What we offer:

• Flexible working arrangements, including remote and hybrid options

• Competitive benefits, including healthcare and retirement plans

• Ongoing training and development opportunities

• A collaborative environment with opportunities to connect across teams

• Opportunities to contribute to social impact and community initiatives

At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate orassistwith responses during interviews (whether in-person or virtual) is notpermitted. This policy is in place tomaintainthe integrity and authenticity of the interview process. 

However, we understand that some candidates may require accommodation that involves the use of AI. Ifsuch anaccommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. Weare dedicated to providingthe necessary support to ensure that all candidates have an equal opportunity to succeed.