United States onlyThe Work: ICF is looking for an enthusiastic Business Process Reengineering (BPR) Specialist to join our team. If you are interested in analyzing, redesigning, and improving business processes to enhance efficiency, reduce costs, and support organizational goals, then this may be the role for you.
Job Location: This position requires that the job be performed in the United States. If you accept this position, you should note that ICF does monitor employee work locations and blocks access from foreign locations/foreign IP addresses, and also prohibits personal VPN connections.
- You may be asked to travel once a quarter to an office.
- Our core work hours are 10am - 4pm Eastern Time with the option to start earlier or work later depending on your time zone.
What You Will Do:
- Analyze existing business processes to identify inefficiencies, bottlenecks, and opportunities for improvement.
- Assist in the research and assessment of business goals, objectives and needs to align information technology solutions with business initiatives
- Lead or support business process reengineering initiatives
- Assist in analyzing and documenting clients’ business requirements and processes; communicates these requirements to technical and non-technical personnel by constructing basic conceptual data and process models
- Develop current-state (AS-IS) and future-state (TO-BE) process maps and documentation.
- Facilitate workshops and meetings with stakeholders to gather process requirements and improvement ideas.
- Use data analysis and performance metrics to evaluate process effectiveness.
- Collaborate with IT, operations, and leadership teams to implement process improvements and automation initiatives.
- Develop standard operating procedures (SOPs) and process documentation.
- Monitor post-implementation performance and recommend further improvements.
- Support change management activities related to process redesign initiatives.
- Ensure alignment of process improvements with organizational strategy and compliance requirements.
- Communicate effectively with a wide variety of technical and non-technical audiences.
What You Will Bring With You:
- Bachelor’s degree from an accredited institution
- 6+ years of experience in business process improvement, process reengineering, operations improvement, or consulting.
- Strong understanding of process mapping and modeling methodologies (BPMN, Lean, Six Sigma).
- Experience with process documentation tools (e.g., Visio, Lucidchart, ARIS, Bizagi).
- Strong analytical and problem-solving skills.
- Excellent communication and stakeholder management abilities.
- Candidate must be able to obtain and maintain a Public Trust
- Candidate must reside in the U.S., be authorized to work in the U.S., and all work must be performed in the U.S.
What We Would Like You To Bring With You:
- Certification in Lean, Six Sigma (Green Belt), or Business Process Management (BPM).
- Experience working with ERP or workflow automation systems.
- Familiarity with data analytics tools (Excel advanced, Power BI, Tableau).
- Experience in digital transformation or operational excellence programs..
Professional Skills:
- Highly effective analytical, problem-solving, and decision-making capabilities.
- Excellent communication and interpersonal skills to interface effectively at all levels of the business.
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Working at ICF
ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer.Together, our employees are empowered to share theirexpertiseand collaborate with others to achieve personal and professional goals. For more information, please read our EEOpolicy.
We will consider for employment qualified applicants with arrest and conviction records.
Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals withsincerely heldreligious beliefs, in all phases of the application and employment process. To requestan accommodation,please email Candidateaccommodation@icf.com and we will be happy toassist. All information you provide will be kept confidential and will be used only to the extentrequiredto provide needed reasonable accommodations.
Read more about workplace discrimination rightsor our benefit offerings which are included in the Transparency in (Benefits) CoverageAct.
Candidate AI Usage Policy
At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate orassistwith responses during interviews (whether in-person or virtual) is notpermitted. This policy is in place tomaintainthe integrity and authenticity of the interview process.
However, we understand that some candidates may require accommodation that involves the use of AI. Ifsuch anaccommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. Weare dedicated to providingthe necessary support to ensure that all candidates have an equal opportunity to succeed.
Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.
The pay range for this position based on full-time employment is:
$67,355.00 - $114,503.00Nationwide Remote Office (US99)