IT Application Manager

Location:

Job ID:

R0082568

Date Posted:

Job Schedule:

Full time

Remote:

Job Description:

The opportunity

As IT Application Manager, you  will be responsible for managing working with Service Manager on application from its initial planning, development, release management, operations and compliance management. Seize this unique opportunity and help to shape the future of our rapidly developing organization.

How you will make an impact:

• Work with business to collect, elicit and document the reporting and analytical requirements

• Maintain the requirements backlog in relevant tool

• Create high level design of report look & feel (wireframe)

• Work closely with technical team to ensure that they have a clear understanding of requirements, data sources and data flows

• Design Data Models to be used for self-service BI

• Support development team during development process

• Perform testing for data models and reports

• Actively work on building test scenario of data models and reports for UAT

• Participate in UAT, supporting business users and resolving discrepancies in data.Participate actively to product documentation.

• Maintain regular contact with business stakeholders to anticipate future needs for analytics
• Responsible for L2, L3 and L4 Tickets Management and ensuring approved Change Requests are deployed as per Agile process
• Lead RCA for defects observed in the IT deployments and/or multiple tickets for similar incidences

Your background:

• Education: min. Bachelor's degree in Information Technology, Computer Science, or a related field. Master degree is advantage.
• Experience: (5+ years) as an IT Application Manager or in a similar role, preferably in the quality domain.
• Strong understanding of Quality Domain topics: processes and systems.
• Soft skills : Excellent communication and interpersonal skills (with the ability to effectively convey technical information to non-technical stakeholders); effective time management and organizational skills; collaborative and adaptable team player (with experience working in cross-functional environments)
• Stakeholder management: ability to build positive relationships with business users, IT teams, and external vendors.
• Analytical skills: ability to connect data and processes to create and manage IT Solution
• Technical skills : proficiency in API integration, ; advanced MS Excel &Power BI for Data Analytics & Reporting; understanding of the software development lifecycle (SDLC) processes, familiarity with cloud-based technologies(Azure) and services.

We offer:

• Contract of employment
• Benefits to take care about your safety, heath, mental condition and body shape (life, insurance, medical care, mental support platform, sport card)
• Working in multicultural environment
• Be a part of greater " green" future solutions

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